“…the volume of output per operative, through bettcr attcntion to detail and the superior utilization of machinery and materials. (This was strongly implied by the matched plant comparisons between thc U K and west Germany-D A L Y et al., 1985;WAGNER, 1987, 1989; and also by the interregional and international comparisons involving NI and thc RI-HITCHENS and O'FARRELL, 1987, 1988a, 1988bHITCHENS et al, 1990;HITCHENS andBIRNIE, 1993, 1994). Secondly, and this may be cven more important in complex factor product activities, the skills and experience of management may determine the quality component of productivity (i.e.…”