Internal Infrastructural Impacts on RFID Perceptions and Commitment: Knowledge, Operational Procedures, and Information‐Processing Standards

Bendoly, Elliot; Citurs, Alex; Konsynski, Benn R.

doi:10.1111/j.1540-5915.2007.00165.x

Cited by 58 publications

(30 citation statements)

References 60 publications

(69 reference statements)

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“…Furthermore, Bendoly et al (2007), Bovenschulte et al (2007), and Lai et al (2006) all concluded that the full benefits realization of RFID-enabled supply chain projects depends on knowledge transfer and knowledge sharing across early adopters of RFID technology and late adopters, and those who are still exploring and evaluating the potential benefits of technology for them. These studies strongly suggest that (1) it is necessary to set frameworks, guidelines, tools, and mechanisms to help define -in a better way -the scope of the RFID supply chain project and the level of organization transformation and (2) it is necessary to identify the realistic benefits and costs at the supply chain level as well as at the firm level.…”

Section: Rfid Challengesmentioning

confidence: 99%

“…However, this contingency factor becomes even more critical, at the network level, to promote the wider adoption and use of RFID technology across the entire supply chain. The management literature reviewed in the previous section has shown the importance of the focal firm leadership to form a coalition of change leadership which includes the senior management of the key supplier firms (Argyris & Schon, 1978;Argyris, 1991;Van de Ven & Poole, 1995;Newman, 2000;Schein, 2004;Kotter, 2007;Kotter & Schlesinger, 2008) and prior to research on RFID adoption (Ngai & Gunasekaran, 2009;Bendoly et al, 2007, Bovenschulte et al, 2007Lai et al, 2006).…”

Section: Leadershipmentioning

confidence: 99%

“…In this paper, we discuss the second-order organizational learning capabilities in the context of organizational transformation, and include the organizational capability for inter-firm knowledge and technology transfer that is considered to have positive impacts on the level of RFID benefits realization (Bendoly et al, 2007, Bovenschulte et al, 2007Lai et al, 2006). We argue that organizational transformation at the firm, inter-firm, or network level, requires effective second-order organizational learning capabilities, which include the focal firm's capability to facilitate knowledge and technology transfer to suppliers -particularly SMEs -which possess less organizational and technological resources.…”

Section: Second-order Organizational Learningmentioning

confidence: 99%

See 2 more Smart Citations

A contingency model for creating value from RFID supply chain network projects in logistics and manufacturing environments

Wamba

Chatfield

2009

European Journal of Information Systems

114

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In the growing literature on RFID and other network technologies, the importance of organizational transformation at the supply chain level has been recognized. However, the literature lacks conceptual model development and salient mechanisms for achieving the level of organizational transformation required for stakeholders to realize the full business benefits from RFID projects. Furthermore, the RFID adoption, use, and impact studies to date largely focus on a single firm setting and on the retail sector. Therefore, this study intends to fill this knowledge gap in the literature, and develop a contingency model for creating value from RFID supply chain projects in logistics and manufacturing environments. For our model development, we draw upon extant diverse literatures; particularly the framework for IT-enabled business transformation (Venkatraman, 1994), and leadership and organizational learning. The framework postulates a positive relationship between the level of organizational transformation effected by the use of information technology (IT) and the level of business benefits realized from IT. The contingency model draws on the framework and explicates five contingency factors influencing value creation from RFID supply chain projects: environmental upheaval; leadership; second-order organizational learning; resources commitment; and organizational transformation. Using the contingency model as a conceptual guide, we also perform an analysis of longitudinal real-world case data from a Canadian third-party logistics service firm's seven-layer supply chain RFID projects. The case study analysis provides evidence for the imperative of the contingency factors identified in the model for creating value from the RFID projects. Furthermore, it also reveals the differential costs for the focal firm and the up-stream manufacturing as a key barrier to realizing the full RFID benefits at the supply chain level. A Contingency Model for Creating Value from RFID Supply Chain Projects in Logistics and Manufacturing Environments AbstractIn the growing literature on RFID and other network technologies, the importance of organizational transformation at the supply chain level has been recognized. However, the literature lacks conceptual model development and salient mechanisms for achieving the level of organizational transformation required for stakeholders to realize the full business benefits from RFID projects. Furthermore, the RFID adoption, use, and impact studies to date largely focus on a single firm setting and on the retail sector. Therefore, this study intends to fill this knowledge gap in the literature, and develop a contingency model for creating value from RFID supply chain projects in logistics and manufacturing environments. For our model development, we draw upon extant diverse literatures; particularly the framework for IT-enabled business transformation (Venkatraman, 1994), and leadership and organizational learning. The framework postulates a positive relationship between the level of organi...

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Section: Rfid Challengesmentioning

confidence: 99%

Section: Leadershipmentioning

confidence: 99%

Section: Second-order Organizational Learningmentioning

confidence: 99%

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A contingency model for creating value from RFID supply chain network projects in logistics and manufacturing environments

Wamba

Chatfield

2009

European Journal of Information Systems

114

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“…Scholars in support of RFID have argued its potential to improve supply chain operational effectiveness and efficiency. These scholars propose RFID as a new alternative to existing tracking methods and a means to a wide range of previously cost-prohibitive internal control and supply chain coordination innovations (Bendoly et al, 2007;Bottani and Rizzi, 2008;Rekik et al, 2008;Uckun et al, 2008). Regardless, given the external pressures to adopt coupled with the potential benefits of RFID, the adoption decision is for the most part based on managerial opinion (Vijayaraman and Osyk, 2006;Angeles, 2007;Bendoly et al, 2007;Cannon et al, 2008;Angeles, 2009).…”

Section: Introductionmentioning

confidence: 99%

Accessing antecedents and outcomes of RFID implementation in health care

Reyes

Visich

2012

International Journal of Production Economics

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This research first conceptualizes, develops, and validates four new constructs for studying RFID in health care, including Drivers (Internal and External), Implementation Level (Clinical health care organizations and the measurement scales were validated using structural equation modeling. Second, a framework is developed to discuss the causal relationships among the above mentioned constructs and the established construct Performance. The research also compares perception differences regarding RFID implementation among the non-implementers, future implementers, and current implementers of RFID. It is found that both future implementers and current implementers consider RFID barriers to be lower and benefits to be higher compared to the non-implementers.

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“…Brown & Russell (2007) Adoption issues in South Africa. Survey Bendoly et al (2007) RFID benefits and commitment to adopt. Whitaker et al (2007) Utilized two InformationWeek surveys to address both RFID adoption and business value.…”

Section: Empirical Study Typementioning

confidence: 99%

Empirical evidence of RFID impacts on supply chain performance

Visich

Khumawala

et al. 2009

International Journal of Operations &Amp; Production Management

138

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Purpose -A great deal of confusion exists in the literature concerning the benefits of radio frequency identification (RFID). The purpose of this paper is to investigate the actual benefits of RFID on supply chain performance through the empirical evidence.Design/methodology/approach -The research reviews and classifies the existing quantitative empirical evidence of RFID on supply chain performance. We classify the evidence by process (operational or managerial) and for each process by effect (automational, informational, and transformational).Findings -The empirical evidence showed that the major effects from the implementation of RFID are automational effect on operational processes followed by informational effects on managerial processes. The RFID implementation has not reached transformational level on both operational and managerial processes. RFID has an automational effect on operational processes through inventory control and efficiency improvements. An informational effect for managerial processes is observed for improved decision quality, production control and the effectiveness of retail sales and promotions coordination. In addition, a three stage model is proposed to explain the effects of RFID on supply chain. Research limitations/implications -Limitations of this research include the use of secondarysources and the lack of consistency in performance measure definitions. Future research could 2 focus on detailed case studies that investigate cross-functional applications across the organization and the supply chain.Practical implications -For managers, the empirical evidence presented can help them identify implementation areas where RFID can have the greatest impact. The data can be used to build the business case for RFID and therefore better estimate ROI and the payback period.Originality/value -This research fills a void in the literature by providing practitioners and researchers with a better understanding of the quantitative benefits of RFID in the supply chain.

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Internal Infrastructural Impacts on RFID Perceptions and Commitment: Knowledge, Operational Procedures, and Information‐Processing Standards

Cited by 58 publications

References 60 publications

A contingency model for creating value from RFID supply chain network projects in logistics and manufacturing environments

A contingency model for creating value from RFID supply chain network projects in logistics and manufacturing environments

Accessing antecedents and outcomes of RFID implementation in health care

Empirical evidence of RFID impacts on supply chain performance

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