Interfaces, Interactions, and Industry 4.0: A Framework for the User-Centered Design of Industrial User Interfaces in the Internet of Production

Like all preceding transformations of the manufacturing industry, the large-scale usage of production data will reshape the role of humans within the sociotechnical production ecosystem. To ensure that this transformation creates work systems in which employees are empowered, productive, healthy, and motivated, the transformation must be guided by principles of and research on human-centered work design. Specifically, measures must be taken at all levels of work design, ranging from (1) the work tasks to (2) the working conditions to (3) the organizational level and (4) the supra-organizational level. We present selected research across all four levels that showcase the opportunities and requirements that surface when striving for human-centered work design for the Internet of Production (IoP). (1) On the work task level, we illustrate the user-centered design of human-robot collaboration (HRC) and process planning in the composite industry as well as user-centered design factors for cognitive assistance systems. (2) On the working conditions level, we present a newly developed framework for the classification of HRC workplaces. (3) Moving to the organizational level, we show how corporate data can be used to facilitate best practice sharing in production networks, and we discuss the implications of the IoP for new leadership models. Finally, (4) on the supra-organizational level, we examine overarching ethical dimensions, investigating, e.g., how the new work contexts affect our understanding of responsibility and normative values such as autonomy and privacy. Overall, these interdisciplinary research perspectives highlight the importance and necessary scope of considering the human factor in the IoP.

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Human-Centered Work Design for the Internet of Production

Baier

Brauner

Brillowski

et al. 2023

Interdisciplinary Excellence Accelerator Series

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show abstract

Human-Centered Work Design for the Internet of Production

Baier,

Brauner,

Brillowski

et al. 2023

Interdisciplinary Excellence Accelerator Series

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Interfaces, Interactions, and Industry 4.0: A Framework for the User-Centered Design of Industrial User Interfaces in the Internet of Production

Cited by 2 publications

References 53 publications

Human-Centered Work Design for the Internet of Production

Human-Centered Work Design for the Internet of Production

Human-Centered Work Design for the Internet of Production

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