Interface as Mediating Actor for Collection Access, Text Analysis, and Experimentation

Ruecker, Stan

doi:10.1002/9781118680605.ch27

Cited by 1 publication

(1 citation statement)

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“…A website's technological features can be utilized both by those responsible for maintaining and updating the site, as well as by its users. A brief review of the technology's affordances and their pertinence to the current study reveals the following features: real-time response, virtual cooperation, mass cooperation, and the modularity of the technology, all of which can be adapted to address the users' needs [43], yet mostly underutilized in the surveyed organizations. Websites can function as arenas for cooperation, exchange of information and for obtaining feedback from users regarding the extent to which they value the website content; these practices enable the users to shape the content to some degree.…”

Section: The Agility and Interactivity Of Websitesmentioning

confidence: 98%

Inside Technology: Opening the Black Box of Health-Website Configuration and Content Management

Brainin

Neter

2014

Future Internet

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Given the existing divide related to Internet skills and types of Internet use, it is safe to assume that a large proportion of the population uses the Internet for health purposes in a partially productive fashion. We suggest that in addition to user characteristics, another factor that inhibits productive Internet use, and thus contributes to the existing gap, is related to the ways in which the technology is configured. The goal of this study was to explore the processes that webmasters and content managers use for constructing and producing, or selecting content, for health websites. Interviews conducted with 23 website builders and managers of websites that represent public and non-public health organizations revealed that they do not plan or conduct activities for content needs elicitation, either in the design stage or on an ongoing basis. Rather, these professionals rely on a "self-embodiment" standard, whereby their and their cohorts' expectations determine the quality and functionality of the websites' structure and content. Hence, target groups beyond their social sphere are disregarded, and instead of new opportunities, new cleavages are created. We recommended that government, public and non-public stakeholders work to establish construction standards, to ensure that health websites meet the needs of varied end-user populations.

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Section: The Agility and Interactivity Of Websitesmentioning

confidence: 98%