2019
DOI: 10.1177/1937586719843877
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Interdisciplinary User Groups and the Design of Healthcare Facilities

Abstract: Aim: This Australian research explores how “user group” participants from diverse professional discipline backgrounds understand, define, perform their roles, and assess the outcomes of the healthcare design process. Background: Part of the design process in Australia and New Zealand, the purpose of interdisciplinary user group consultation is to design the best healthcare facilities possible within the parameters set by project clients and funding bodies. Method: An online survey was used to explore how user … Show more

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Cited by 6 publications
(10 citation statements)
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“…Obtaining relevant and useful input from groups who have no design experience is problematic [7,16,18]. Design professionals are concerned that users are lacking in design conceptual knowledge and experience [10].…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…Obtaining relevant and useful input from groups who have no design experience is problematic [7,16,18]. Design professionals are concerned that users are lacking in design conceptual knowledge and experience [10].…”
Section: Discussionmentioning
confidence: 99%
“…Although the structured format for gathering user input was beneficial in providing focused guidelines for discussion, there was an issue that arose during the joint working group discussion. The relative status of participants has been identified as an issue [6,7]. In the early stages of the joint working group discussion, nurses and patients were observed deferring to doctors, and patients in turn deferring to nurses.…”
Section: Discussionmentioning
confidence: 99%
“…67 While collaboration between architects and healthcare professionals is not new, 70 limited evidence informs current consultation processes. 67,71 High-quality healthcare environments are produced when shared decision-making and collaboration happens across healthcare, construction, and architecture to create designs based on evidence and end-users' perspectives. 69 A number of research approaches are suggested to facilitate this collaboration, including participatory design, co-design, and Living Labs.…”
Section: Safety and Well-beingmentioning
confidence: 99%
“…48 Planning and design of new healthcare environments: Challenges and opportunities Healthcare environments research and design is a multistakeholder endeavor involving government, healthcare providers, managers, clinical staff, patients, architects, quantity surveyors, construction companies, building managers, etc. This collaborative process can be challenging, 67,68 considering interdisciplinary differences in knowledge and approaches. 69 The complexity of hospital procurement and the fact that design and construction processes are foreign to many healthcare professionals adds further challenge.…”
Section: Safety and Well-beingmentioning
confidence: 99%
“…The Facility Guidelines Institute (2018) recommends engagement of a multidisciplinary team early in the design process in order to conduct a safety risk assessment and evaluates the environment for conditions that may lead to adverse outcomes. However, ability to gain useful feedback from each stakeholder group is limited by the challenges in conveying architectural design to clinicians and the complexities of clinical care to architects (Carthey, 2019;Wingler et al, 2019). The ability to effectively design a complex healthcare system relies on input from both architects and clinical end users in order to address the needs of the stakeholders through design .…”
mentioning
confidence: 99%