Globalizing Intercultural Communication: A Reader 2016
DOI: 10.4135/9781483399164.n8
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Intercultural Relationships

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“…This concept can be linked to issues, i.e. intercultural competence (Matsumoto & Hwang, 2013), intercultural communication (Chen, 2014), cultural intelligence (Earley & Ang, 2003), intercultural sensitivity (Chen & Starosta, 1997), intercultural effectiveness (Chen, 2009) or intercultural maturity (Perez et al, 2015). The key to achieving cultural inclusion in an organisation is: 1) in the cognitive dimension: knowing how to integrate representatives of other cultures into the rest of the organisation, having a strategy for managing cultural diversity, spreading knowledge of cultural differences, access to knowledge for all employees, and having adaptation programmes (Dai & Chen, 2022), 2) in the affective dimension: willingness to integrate representatives of other cultures into the rest of the organisation, positive attitude towards representatives of other cultures based on respect, empathy, and fairness in organisational processes (Chen & Starosta, 1997;Fritz et al, 2005;Korczyński & Świdzińska, 2017), 3) in the behavioural dimension: the ability to integrate representatives of other cultures into the rest of the organisation and to benefit from their potential; having an anti-discrimination procedure, tools for internal communication and dialogue with representatives of other cultures (Adair et al, 2013;Chen, 2014;Przytuła, 2020).…”
Section: Literature Reviewmentioning
confidence: 99%
“…This concept can be linked to issues, i.e. intercultural competence (Matsumoto & Hwang, 2013), intercultural communication (Chen, 2014), cultural intelligence (Earley & Ang, 2003), intercultural sensitivity (Chen & Starosta, 1997), intercultural effectiveness (Chen, 2009) or intercultural maturity (Perez et al, 2015). The key to achieving cultural inclusion in an organisation is: 1) in the cognitive dimension: knowing how to integrate representatives of other cultures into the rest of the organisation, having a strategy for managing cultural diversity, spreading knowledge of cultural differences, access to knowledge for all employees, and having adaptation programmes (Dai & Chen, 2022), 2) in the affective dimension: willingness to integrate representatives of other cultures into the rest of the organisation, positive attitude towards representatives of other cultures based on respect, empathy, and fairness in organisational processes (Chen & Starosta, 1997;Fritz et al, 2005;Korczyński & Świdzińska, 2017), 3) in the behavioural dimension: the ability to integrate representatives of other cultures into the rest of the organisation and to benefit from their potential; having an anti-discrimination procedure, tools for internal communication and dialogue with representatives of other cultures (Adair et al, 2013;Chen, 2014;Przytuła, 2020).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Identities are complex, and they can be formed by one’s self-views and others’ communicated views of one’s identities (Abrams, O’Connor, & Giles, 2003). According to Collier (1997), identities can be avowed or ascribed. An ascribed identity is assigned by others and has “defined rights, limitations of rights, and duties” (Hughes, 1945, p. 353; see also Abrams et al, 2003), whereas an avowed identity is “the way we see, label and make meaning about ourselves” (Sorrells, 2015, p. 78).…”
Section: Using Symbolic Interactionism To Explore the Ascribed And Av...mentioning
confidence: 99%