Interaction in the large

Dix, Alan; Ramduny, Devina; Wilkinson, Julie

doi:10.1016/s0953-5438(98)00031-9

Cited by 29 publications

(21 citation statements)

References 21 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Furthermore, temporal aspects of collaboration have been analyzed in relation to a number of collaboration technologies such as email (Tyler and Tang 2003) and groupware calendar systems (Lee 2003;Crabtree et al 2003). There are a few studies that show interest in longer timeframes including articles highlighting aspects of long-term interaction in office work (Dix et al 1998), the need to bridge the gap between face-to-face communication in long-term collaboration (Lindstaedt and Schneider 1997), the necessity to consider both real-time supervisory control work and differently paced design work (Sandusky 2003), and long-term collaboration in software maintenance (Lougher and Rodden 1993). Nevertheless, it is interesting to note that 'long-term' temporal scales in these studies refer to rather short-term timeframes, such as "hours, days or even weeks" (Dix et al 1998, p. 9), "during different phases of a project" (Lindstaedt and Schneider 1997, p. 331), and "daily periods", "weekly cycles" and "windows of time (during weekends and holidays)" (Sandusky 2003, p. 101).…”

Section: Related Researchmentioning

confidence: 99%

Infrastructure Time: Long-term Matters in Collaborative Development

Karasti

Baker

Millerand

2010

Comput Supported Coop Work

211

198

View full text Add to dashboard Cite

Abstract. This paper addresses the collaborative development of information infrastructure for supporting data-rich scientific collaboration. Studying infrastructure development empirically not only in terms of spatial issues but also, and equally importantly, temporal ones, we illustrate how the long-term matters. Our case is about the collaborative development of a metadata standard for an ecological research domain. It is a complex example where standards are recognized as one element of infrastructure and standard-making efforts include integration of semantic work and software tools development. With a focus on the temporal scales of short-term and long-term, we analyze the practices and views of the main parties involved in the development of the standard. Our contributions are three-fold: 1) extension of the notion of infrastructure to more explicitly include the temporal dimension; 2) identification of two distinct temporal orientations in information infrastructure development work, namely 'project time' and 'infrastructure time', and 3) association of related development orientations, particularly 'continuing design' as a development orientation that recognizes 'infrastructure time'. We conclude by highlighting the need to enrich understandings of temporality in CSCW, particularly towards longer time scales and more diversified temporal hybrids in collaborative infrastructure development. This work draws attention to the manifold ramifications that 'infrastructure time', as an example of more extended temporal scales, suggests for CSCW and e-Research infrastructures.

show abstract

Section: Related Researchmentioning

confidence: 99%

Infrastructure Time: Long-term Matters in Collaborative Development

Karasti

Baker

Millerand

2010

Comput Supported Coop Work

211

198

View full text Add to dashboard Cite

show abstract

“…Since then we have come to the view that what is need is a composite approach. Tasks remain an important thread running through our approach, but the approach also draws on concepts from models of events [4], exceptions, interruptions [10] and the temporal aspects of work [8,16].…”

Section: The Need For a Composite Modelling Approachmentioning

confidence: 99%

“…Another concern is that they are often normative, abstracting away from the complications and idiosyncrasies of real world task performance, such as events, interruptions and exceptions. Whilst individual work has looked into these issues [4,10] they have not been integrated into other approaches.…”

Section: Task Analysis and Multitaskingmentioning

confidence: 99%

Towards a composite modelling approach for multitasking

Wild

Johnson

2004

Proceedings of the 3rd Annual Conference on Task Models and Diagrams - TAMODIA '04

View full text Add to dashboard Cite

Much information and knowledge work (with and without information technology) can be characterised as multitasking and interrupt driven. A whole host of characterisations and buzzwords imply an increase in the number of roles, tasks/activities, IT artefacts, interruptions and exceptions that people have to deal with. This provides a challenge for Task Analysis approaches as they have historically focussed around single tasks and users.A preliminary version of a composite modelling approach (the Composite Multitasking Model) is presented that draws from approaches that model task, events, interruptions, exceptions and the temporal aspects of tasks. As well consideration of how information about multiple tasks is elicited, we apply the approach to the modelling of data from our own studies.

show abstract

“…Interruptions tend to break what Dix et al [8] refer to as the loop of interaction. This means that there could be a delay between user actions and the feedback on these actions -so that the action and the observable effect can no longer be linked in the user's mind.…”

Section: Interruptionsmentioning

confidence: 99%

“…The user could make an error, or interrupt the process voluntarily. Users often switch tasks when the computer is slow in completing a task [8]. The system could crash, or interrupt the process.…”

Section: Introductionmentioning

confidence: 99%