Interacting with Collaborative Robots—A Study on Attitudes and Acceptance in Industrial Contexts

Müller-Abdelrazeq, Sarah Luisa; Schönefeld, Kathrin; Haberstroh, Max; Hees, Frank

doi:10.1007/978-3-030-17107-0_6

Cited by 24 publications

(24 citation statements)

References 25 publications

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“…EoL product collection [30] Electronic products [31] Emphasis on remanufacturing [32] Mobile phones [33] WEEE CLSC [34] OEMs [35] Electric vehicle batteries [36] System dynamics analysis [37] Paper recycling Predetermined remanufacturing timing [38] Manufacturing systems [39] Multi-scale PCA [40] Wind turbines RUL [41] Used parts [40] Wind turbines [42] Aircraft engines [43] Railway D-cables Reverse logistics [44] Cell phones [45] Use of algorithm in Taoyuan City [46] Improved genetic algorithm [47] Chinese automobile parts DfRem [48] Disassembly line balancing [49] Analyzing operational factors [50] Analytic network process Product lifecycle data [51] Quality grading and end-of-use recovery [52] IoT scheduling to predict remanufacturing timing [53] Big data in product lifecycle PSS [54] Baby prams [55] Upgradable PSS Collaborative robots [56] Human-robot collaborative disassembly cell [57] Enhanced discrete bee algorithm [58] Maintenance of autonomous train [59] A study on attitude and acceptance in an industrial context Additive manufacturing [60] Metals (silver, iron, etc.) [61] Future outlook for remanufacturing Industry 4.0 [62] Inter-country comparative perspective [63] Use of augmented reality Upgrading products [64] EoL tires [65] PSS SRDM [66] Algorithm to optimize disassembly Smart reman...…”

Section: Relevant Papers Case Study Usedmentioning

confidence: 99%

“…This addition will see certain EoL products that would have normally been recycled being remanufactured and this will have a great impact on the environment as well. There was an increase of 23% in the number of COBOTs deployed between 2017 and 2018 and the number keeps increasing [59].…”

Section: Collaborative Robots (Cobots)mentioning

confidence: 99%

“…For example, in the remanufacturing of car engines, there are certain parts of the interior of the piston that are difficult to replace but they can be repaired with the use of AM. Direct energy deposition (DED) and powder bed fusion (PBF) are the main AM methods for metals that are used in refurbishing, repair and remanufacturing of metal parts [59]. DEDand PBF-based technologies are quickly rising and they are playing a significant role in the circular economy.…”

Section: Additive Manufacturing For Remanufacturingmentioning

confidence: 99%

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A Review on the Lifecycle Strategies Enhancing Remanufacturing

2021

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Remanufacturing is a domain that has increasingly been exploited during recent years due to its numerous advantages and the increasing need for society to promote a circular economy leading to sustainability. Remanufacturing is one of the main end-of-life (EoL) options that can lead to a circular economy. There is therefore a strong need to prioritize this option over other available options at the end-of-life stage of a product because it is the only recovery option that maintains the same quality as that of a new product. This review focuses on the different lifecycle strategies that can help improve remanufacturing; in other words, the various strategies prior to, during or after the end-of-life of a product that can increase the chances of that product being remanufactured rather than being recycled or disposed of after its end-of-use. The emergence of the fourth industrial revolution, also known as industry 4.0 (I4.0), will help enhance data acquisition and sharing between different stages in the supply chain, as well boost smart remanufacturing techniques. This review examines how strategies like design for remanufacturing (DfRem), remaining useful life (RUL), product service system (PSS), closed-loop supply chain (CLSC), smart remanufacturing, EoL product collection and reverse logistics (RL) can enhance remanufacturing. We should bear in mind that not all products can be remanufactured, so other options are also considered. This review mainly focuses on products that can be remanufactured. For this review, we used 181 research papers from three databases; Science Direct, Web of Science and Scopus.

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Section: Relevant Papers Case Study Usedmentioning

confidence: 99%

Section: Collaborative Robots (Cobots)mentioning

confidence: 99%

Section: Additive Manufacturing For Remanufacturingmentioning

confidence: 99%

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A Review on the Lifecycle Strategies Enhancing Remanufacturing

2021

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“…Additional trends in collaboration between human and robot take the fluency of interaction ( Hoffman, 2019 ) or human factors ( Chen and Barnes, 2014 ) into account. This implies that the user experience ( Chowdhury et al, 2020 ) and user acceptance ( Müller-Abdelrazeq et al, 2019 ) is considered by design of the interaction, with suitable technology that improves, instead of hinders, the outcome.…”

Section: Related Workmentioning

confidence: 99%

Coordinating Shared Tasks in Human-Robot Collaboration by Commands

et al. 2021

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Human-robot collaboration is gaining more and more interest in industrial settings, as collaborative robots are considered safe and robot actions can be programmed easily by, for example, physical interaction. Despite this, robot programming mostly focuses on automated robot motions and interactive tasks or coordination between human and robot still requires additional developments. For example, the selection of which tasks or actions a robot should do next might not be known beforehand or might change at the last moment. Within a human-robot collaborative setting, the coordination of complex shared tasks, is therefore more suited to a human, where a robot would act upon requested commands.In this work we explore the utilization of commands to coordinate a shared task between a human and a robot, in a shared work space. Based on a known set of higher-level actions (e.g., pick-and-placement, hand-over, kitting) and the commands that trigger them, both a speech-based and graphical command-based interface are developed to investigate its use. While speech-based interaction might be more intuitive for coordination, in industrial settings background sounds and noise might hinder its capabilities. The graphical command-based interface circumvents this, while still demonstrating the capabilities of coordination. The developed architecture follows a knowledge-based approach, where the actions available to the robot are checked at runtime whether they suit the task and the current state of the world. Experimental results on industrially relevant assembly, kitting and hand-over tasks in a laboratory setting demonstrate that graphical command-based and speech-based coordination with high-level commands is effective for collaboration between a human and a robot.

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“…However, apart from show cases and pilot implementations, it is still hard to find successful HRI solutions in practice, especially in SMEs [4]. Hence, the question arises, why the adoption of this promising new technology is progressing so slowly.…”

Section: Introductionmentioning

confidence: 99%

Success factors for introducing industrial human-robot interaction in practice: an empirically driven framework

Kopp

Baumgartner

Kinkel

2020

Int J Adv Manuf Technol

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Human-robot interaction (HRI) promises to be a means whereby manufacturing companies will be able to address current challenges like a higher demand for customization. However, despite comparably low costs, there are only few applications in practice. To date, it remains unclear which factors facilitate or hinder the successful introduction of industrial collaborative robots (cobots). In a three-step approach, we first developed a comprehensive two-dimensional framework covering three separate phases and four essential components for human-robot working systems. Secondly, we reviewed related literature to identify relevant success factors. Thirdly, in an online survey we asked leading representatives of German manufacturing companies (n = 81) to assess the importance of these factors from a practical point of view. The results reveal that besides technology-related factors like occupational safety and appropriate cobot configuration, employee-centered factors like the fear of job loss and ensuring an appropriate level of trust in the robot are considered important. However, company representatives seem to underestimate the impact of subtle measures to increase employee acceptance which could be incorporated into internal communication strategies prior to and during the introduction of cobots. Comparative analysis based on three distinct application scenarios suggests that most success factors’ practical importance is independent of the motivation for implementing HRI. Furthermore, answers from practitioners in free-text fields reveal that success factors which intuitively come to their mind such as financial factors are not necessarily perceived most important. Finally, we argue for more application-oriented research that focuses on practically relevant factors to guide HRI research, inform cobot development, and support companies in overcoming apparent barriers.

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Interacting with Collaborative Robots—A Study on Attitudes and Acceptance in Industrial Contexts

Cited by 24 publications

References 25 publications

A Review on the Lifecycle Strategies Enhancing Remanufacturing

A Review on the Lifecycle Strategies Enhancing Remanufacturing

Coordinating Shared Tasks in Human-Robot Collaboration by Commands

Success factors for introducing industrial human-robot interaction in practice: an empirically driven framework

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