“…While, other studies have operationalized IT as highly aggregated concepts (Sanders and Premus, 2005; Sanders, 2007; Paulraj et al , 2008; Fawcett et al , 2011; Prajogo and Olhager, 2012; Davis et al , 2014; Yu, 2015; Peng et al , 2016; Kim, 2017), or have focused on the impact of IT investments (Fawcett et al , 2011; Devaraj et al , 2013). Although a few studies have considered IT as a formative construct consisting of different sub-constructs (Rai et al , 2006; Asamoah et al , 2021), their tests cannot disentangle the individual role of each IT capability in enhancing SCM. Consequently, these studies investigating the relationships between IT/IS capabilities, SCM and operational performance are yet to empirically test the influence of different dimensions of IT/IS capabilities on SCM.…”