Intention to use mobile wallets: an application of the technology acceptance model

Shekhar, Rishabh; Jaidev, Uma Pricilda

doi:10.1504/ijams.2022.125126

Cited by 2 publications

(1 citation statement)

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“…The payment methods of consumers profoundly impact the frequency and quality of products purchased. Shekhar and Jaidev [35] revealed that personal innovativeness and perceived enjoyment are associated with perceived ease of use over mobile wallets. Ariguzo and White [36] examined the differences between mobile wallet adopters and non-adopters through M-PESA adoption in Kenya.…”

Section: Intention To Use Of Customers and Merchantsmentioning

confidence: 99%

How Do Mobile Wallets Improve Sustainability in Payment Services? A Comprehensive Literature Review

et al. 2022

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Easy access to the Internet, smartphones, and mobile-based banking change customer shopping intentions. As a crucial component of financial technology (Fintech), mobile wallets enable customers to shop via smartphones. Mobile wallets present a cashless transactional method, cost-efficient services, and traceable options that improve sustainability in payment services. Over the last decade, mobile wallet services have evolved and attracted considerable attention from customers and companies. Due to the need for a comprehensive mobile wallet literature survey, this article aims at filling this research gap by covering articles published between 2012 and 2022 over the Scopus, Web of Science, and Science Direct databases. A clear filtering policy was conducted to observe the related article topics. Thus, 128 articles that met the inclusion and exclusion criteria were analyzed. Moreover, the articles were initially classified into three main groups, which was performed via scanning and categorizing all studies in the last ten years from different databases. In addition, the literature was systematically reviewed, providing a better understanding of mobile wallets and contributing to the literature by researching how this service can be improved for payment services with a focus on sustainability. The conducted literature review revealed that mobile wallets could be promoted in terms of environmental traceability, customer lifetime value, and security.

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Section: Intention To Use Of Customers and Merchantsmentioning

confidence: 99%

How Do Mobile Wallets Improve Sustainability in Payment Services? A Comprehensive Literature Review

et al. 2022

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Exploring Chinese Secondary School Students’ Acceptance of Live Video-Streamed Teaching Platforms in EFL Class: An Application of the Technology Acceptance Model

Xu,

Deng

2024

Behavioral Sciences

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Live video-streamed teaching platforms are widely used in language teaching. However, how students perceive these platforms has scarcely been investigated. By adopting the Technology Acceptance Model (TAM), this study investigated Chinese secondary school students’ perceptions of the platforms (i.e., Tencent meeting, Tencent classroom and Dingtalk) being adopted in English as a foreign language (EFL) class. Gender and age differences were also investigated. Data were collected from 602 students; the results showed the following: (1) The acceptance level of all the participants was high for the five variables in TAM, i.e., perceived ease of use (PEU), perceived usefulness (PU), attitude (ATT), computer self-efficacy (CSE) and behavioral intention to use (BI), but with significant individual differences. There existed no gender differences, while age differences existed between junior high school students and those from senior high school. (2) The five variables were correlated with each other significantly. In addition, CSE, PEU, PU and ATT can predict BI in parallel. (3) The relationship between CSE and BI was mediated by PEU, PU and ATT. Also, PU had the strongest mediating effect, with PEU and ATT exerting slightly lower effects. The theoretical and practical implications are discussed at the end.

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Intention to use mobile wallets: an application of the technology acceptance model

Cited by 2 publications

References 0 publications

How Do Mobile Wallets Improve Sustainability in Payment Services? A Comprehensive Literature Review

How Do Mobile Wallets Improve Sustainability in Payment Services? A Comprehensive Literature Review

Exploring Chinese Secondary School Students’ Acceptance of Live Video-Streamed Teaching Platforms in EFL Class: An Application of the Technology Acceptance Model

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