Intended Continued Use Social Networking Sites

Kock, Ned; Moqbel, Murad; Barton, Kevin; Bartelt, Valerie L.

doi:10.4018/ijvcsn.2016040103

Cited by 9 publications

(5 citation statements)

References 71 publications

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“…Job satisfaction is defined as "a pleasurable or positive emotional state resulting from the appraisal of one's job or job experiences" (Ragu-Nathan et al, 2008, p. 423). It has been recognized as the most important affective well-being variable in organizational behavior research (Charalampous et al, 2019;Kock et al, 2016). Scholars have also discussed its crucial role in the emerging context of the digital workplace and smart work (Ko et al, 2021).…”

Section: Post-acceptance Adaptation Of Consumer It Usementioning

confidence: 99%

“…Routine use of MICT then causes employees to further adapt MICT to multiple work tasks. Consequently, employees tend to enjoy the sense of control they achieve, which enhances their job satisfaction (Kock et al, 2016). We thus hypothesize that:…”

Section: Mediation Effects Of Routine Mict Usementioning

confidence: 99%

“…It has been recognized as the most important affective well-being variable in organizational behavior research (Charalampous et al. , 2019; Kock et al. , 2016).…”

Section: Literature Review and Theoretical Backgroundmentioning

confidence: 99%

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Consumer information technology use in the post-pandemic workplace: a post-acceptance adaptation perspective

Yin

Wang

Liang

2022

ITP

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PurposePersonally owned mobile information and communication technologies (MICT) have been widely and routinely used for work purposes in the post-pandemic workplace. Drawing on adaptive structuration theory for individuals (ASTI), this study investigates the antecedents (i.e. characteristics of MICT) and outcomes (i.e. employee affective and cognitive well-being) of routine MICT use in the remote work context.Design/methodology/approachThe research model was empirically tested via a survey of 430 working professionals who use personal MICT for work purposes in the remote work context.FindingsResults show that the routine MICT use increases employee affective well-being (i.e. job satisfaction) and mitigates cognitive well-being (i.e. technology overload). The mediation effects of routine MICT use on the relationships between its characteristics (autonomy and timeliness) and employee well-being (i.e. job satisfaction and technology overload) were also found.Originality/valueExisting research on remote work has widely focused on employee productivity and performance, while attention has rarely been paid to the effects of the technology-driven “new normal” on employee well-being. Grounded in ASTI, this study identifies three MICT characteristics as sources of user adaptive structuration, which impact employees' routine MICT use behavior and further influence employee affective and cognitive well-being. This research can help understand employees' personal MICT use adaptive behavior and improve their well-being.

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Section: Post-acceptance Adaptation Of Consumer It Usementioning

confidence: 99%

Section: Mediation Effects Of Routine Mict Usementioning

confidence: 99%

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Consumer information technology use in the post-pandemic workplace: a post-acceptance adaptation perspective

Yin

Wang

Liang

2022

ITP

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“…Hedonic systems are characterized by prolonged use and immersion ( Van der Heijden, 2004;Lowry et al, 2012). When individuals experience enjoyment or pleasure from using a hedonic app, they are likely to engage even more with it (Igbaria et al, 1996;Van der Heijden, 2004;Kock et al, 2016;Lowry et al, 2012), which means dedicating most, if not all, of their time resource to these hedonic activities. In fact, the hedonic use aspect of digital artifacts (e.g.…”

Section: Hedonic Smartphone Use As a Moderatormentioning

confidence: 99%

“…In fact, the hedonic use aspect of digital artifacts (e.g. enjoyment) has been found to be a pivotal determinant in increasing immersion (Turel et al, 2010;Kock et al, 2016;Lin et al, 2012;Lowry et al, 2012).…”

Section: Hedonic Smartphone Use As a Moderatormentioning

confidence: 99%

Unveiling the dark side in smartphone addiction: mediation of strain and moderation of hedonic use on well-being

Moqbel

Nevo²,

Nah³

2022

INTR

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PurposeThe research purpose is to investigate the mediating and moderating relationships between smartphone addiction and well-being (i.e. health-related quality of life).Design/methodology/approachA survey of 236 smartphone users was used to test the research model.FindingsThe structural equation modeling analysis results show that smartphone addiction negatively impacts well-being by draining a key personal resource, energy, thus creating strain. The adverse effect of smartphone addiction on users' well-being is found to be more intense when smartphones are used for hedonic purposes.Research limitations/implicationsThrough the conservation of resources theory lens, this study increases our understanding of the role of strain in mediating the negative effect of smartphone addiction on well-being. This study also has practical implications. By exploring the mediating and moderating mechanisms underlying when and how smartphone addiction can be detrimental to well-being, interventions can be carried out to mitigate the adverse effects on well-being.Originality/valuePast research has focused on the antecedents and consequences of smartphone addiction while ignoring the contextual factors of smartphone addiction effects as well as the intervening mechanism through which smartphone addiction impacts well-being. Through the lens of the conservation of resources theory, we close this gap in the literature by providing a better understanding of the mechanism by which smartphone addiction reduces well-being and identifying a relevant contextual factor (i.e. hedonic use) that can worsen the impact of smartphone addiction on well-being.

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Sustaining Patient Portal Continuous Use Intention and Enhancing Deep Structure Usage: Cognitive Dissonance Effects of Health Professional Encouragement and Security Concerns

et al. 2021

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Sustaining patient portal use is a major problem for many healthcare organizations and providers. If this problem can be successfully addressed, it could have a positive impact on various stakeholders. Through the lens of cognitive dissonance theory, this study investigates the role of health professional encouragement as well as patients’ security concerns in influencing continuous use intention and deep structure usage among users of a patient portal. The analysis of data collected from 177 patients at a major medical center in the Midwestern region of the United States shows that health professional encouragement helps increase the continuous use intention and deep structure usage of the patient portal, while security concerns impede them. Interestingly, health professional encouragement not only has a direct positive influence on continuous use intention and deep structure usage but also lowers the negative impact of security concerns on them. The research model explains a substantial variance in continuous use intention (i.e., 40%) and deep structure usage (i.e., 32%). The paper provides theoretical implications as well as practical implications to healthcare managers and providers to improve patient portal deep structure usage and sustained use for user retention.

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Intended Continued Use Social Networking Sites

Cited by 9 publications

References 71 publications

Consumer information technology use in the post-pandemic workplace: a post-acceptance adaptation perspective

Consumer information technology use in the post-pandemic workplace: a post-acceptance adaptation perspective

Unveiling the dark side in smartphone addiction: mediation of strain and moderation of hedonic use on well-being

Sustaining Patient Portal Continuous Use Intention and Enhancing Deep Structure Usage: Cognitive Dissonance Effects of Health Professional Encouragement and Security Concerns

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