Intellectual capital: Mapping employee and work group attributes

Carson, Ed; Ranzijn, Rob; Winefield, Anthony H.; Marsden, Helen

doi:10.1108/14691930410550390

Cited by 102 publications

(77 citation statements)

References 55 publications

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“…The majority of such models tend to apply at least the first two of the following four processes: (1) IC Classification (2) Metric Development (3) Aggregation and abilities that employees possess (Luthy, 1998), and is an important source of an organisation's innovation (Bontis, 1998). Since HC cannot be 'owned' by the organisation, it is lost when employees leave (Carson et al, 2004). SC (also referred to as Organisational Capital) is the supportive infrastructure -physical resources, information systems and organisational processes -the company makes available for its employees (Kannan and Aulbur, 2004).…”

Section: Ic Methodsmentioning

confidence: 99%

Knowledge management and measurement: a critical review

Ragab

Arisha

2013

J of Knowledge Management

186

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Purpose – Knowledge is the currency of the current economy, a vital organisational asset and a key to creating a sustainable competitive advantage. The consequent interest in knowledge management (KM) has spurred an exponential increase in publications covering a broad spectrum of diverse and overlapping research areas. The purpose of this paper is to provide a literature review and categorised analysis of the rapidly growing number of KM publications, and offer a comprehensive reference for new-comers embarking on research in the field with a particular focus on the area of knowledge measurement. Design/methodology/approach – A total of 350 articles published in peer-reviewed journals over the last decade are carefully reviewed, analysed and categorised according to their specific subject matter in the KM context. Findings – KM research tends to fall in one of five categories: Ontology of Knowledge and KM, Knowledge Management Systems, Role of Information Technology, Managerial and Social issues, and Knowledge Measurement. Despite the accumulation of extensive publication efforts in some areas, a series of disagreements and a theory-practice gap are revealed as challenging issues that need to be addressed. Research limitations/implications – The scope of this study does not cover KM research in its entirety due to the vast nature of the research field. Originality/value – This paper presents a new birds-eye view of the KM landscape through a novel taxonomy of KM research providing researchers with new insights for future applied research, and offers a comprehensive critical review of major knowledge measurement frameworks.

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Section: Ic Methodsmentioning

confidence: 99%

Knowledge management and measurement: a critical review

Ragab

Arisha

2013

J of Knowledge Management

186

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“…According to Luthy (1998), human capital consists of the abilities, knowledge and skills of employees and is an important source of an organization's innovation (Bontis, 1999). Carson et al (2004) state that this type of capital is not in the ownership of an organization and therefore it is lost when an employee leaves the company. To gain and use human capital a company has to enter into a contract with the owners of such capital and furthermore it should provide suitable conditions for its development, because outdated human capital loses its value.…”

Section: Intellectual Capitalmentioning

confidence: 99%

Measuring Knowledge

Matošková¹

2016

JOC

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Knowledge is a key to creating a sustainable competitive advantage. Measuring knowledge of an organization as a unit allows for, in addition to other things, benchmarking it against other organizations as well as comparing the development within the organization in the course of time. Additionally, measuring the knowledge of individuals and groups helps identify key workers and can also be used when recruiting a new work force, while evaluating employees' work performances, or to check the course of the adaptation of a new employee. Even though the field of measuring knowledge belongs, in comparison with other topics, among the lesser-developed fields in the management of knowledge, a number of approaches that can be used to measure knowledge have been introduced. The aim of this study is to present an overview of methods which can be applied when measuring the knowledge of organizations, groups or individuals and thus provide a practical list of methods which feature in literature mostly for practitioners and novices in this field. The study is based on a content-analysis of literature.

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“…While many researchers have examined attributes of IC, there appears to have been no systematic attempt in the intellectual, structural or human capital literature to list the attributes that constitute these areas of study until very recently [26], [27]. Most researchers have only examined aspects of these areas, recognising any list of attributes as incomplete.…”

Section: Intellectual Capitalmentioning

confidence: 99%

Balancing software product investments

Barney

Wohlin

Aurum

2009

2009 3rd International Symposium on Empirical Software Engineering and Measurement

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Abstract-The long-term sustainability of a software product depends on more than developing features. Priorities are placed on aspects that support the development of software, like software product quality (eg. ISO 9126), project constraints -time and cost, and even the development of intellectual capital (IC). A greater focus on any one aspect takes priority from another, but as each aspects delivers a different type of value managers have trouble comparing and balancing these aspects. This paper presents a method to help determine the balance between key priorities in the software development process. The method is applied to a new case study, that also combines with results from previous studies. The results show it is possible to compare features, quality, time, cost and IC in a comprehensive way, with the case study showing that participants perceive a change from a shorter-term product perspective to a longer-term organisation beneficial to the business.

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Intellectual capital: Mapping employee and work group attributes

Cited by 102 publications

References 55 publications

Knowledge management and measurement: a critical review

Knowledge management and measurement: a critical review

Measuring Knowledge

Balancing software product investments

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