Integrity Systems in Malaysian Public Sector: An Empirical Finding

The Effect of Risk Management, Accountability and Management Commitment on Integrity Systems in the Malaysian Public Sector

“…92.4%) is higher compared to previous study that used the same sample (i.e. Rosli et al, 2015 with 49.5% response rate). The public sector department involved in this study was contacted earlier to confirm the participation and the contact person is appointed to help in distributing and collecting the questionnaires.…”

“…Integrity for organizations is just as important as for individuals since an organization also involves people and the relationship with each other is quite important in ensuring that the organization thrives among its competitors (Said & Omar, 2014). In an organization's viewpoint, integrity not only refers to being corrupted or fraudulent, but it also lies in the quality or characteristic of individuals (Said, Alam & Khalid, 2016). In other words, a person who wants to manage integrity of an organization has to have integrity for himself first because a person who is out of integrity most likely will not be in integrity with others (Chabrak, 2015;Kaptein, 2003).…”

“…The strength of integrity is indicated by a good balance between external demand values and perceived needs, which are rooted from culture that takes external performance responsibilities particularly to the public (Said et al, 2016).Therefore, to ensure a better public sector, understanding the factors influencing integrity system in public sector is very important. In line with that, to determine and explore the factors that contributes to integrity system in the public sector; this study discusses the relationship of risk management, accountability and management commitment in influencing integrity system in the public sector.…”

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“…Ini membuktikan bahwa sikap teguh pegawai negeri sipil untuk tidak menyalahi prinsip dalam menjalankan kewajiban sesuai dengan tugasnya dan tidak mudah untuk diajak melakukan kecurangan memberikan pengaruh yang besar terhadap kualitas pelayanan publik. Pada kenyataanya masalah kualitas pelayanan publik juga sangat terkait dengan integritas public (Rosli et al, 2015). Alasannya adalah karena integritas publik itu sendiri bertindak sebagai indikator terhadap kualitas tindakan sesuai dengan nilai-nilai moral, norma dan aturan yang diterima oleh politik dan badan publik.…”

“…Integritas publik biasa dikaitkan dengan tiga kemampuan untuk memenuhi janji dan kewajiban, jujur dan berorientasi makna dimana mampu menghubungkan visi dengan praktik hidupnya, lalu mampu membaca tanda-tanda jaman sehingga dapat menganalisis dan mengambil keputusan dengan tepat. Integritas diperlukan dalam pelayanan publik sebab tidak maksimalnya pelayanan public salah satunya dikarenakan terjangkitnya pelayanan publik yang tidak berintegritas dan perilaku koruptif (Pope dalam Rosli et al, 2015). Oleh karena itu integritas diperlukan untuk menghasilkan pelayanan publik yang baik.…”