Abstract:- The management of waiting times within the access system to sanitary services represents a highly critic factor for the sanitary system, because it negatively affects the perception of quality by the citizen, limiting the guarantee of an equal access. The reorganisation of the Cup system represents a central point in the administration of the sanitary offer to the Emilia Romagna Region, due to the maximum exploitation of the synergies with other technological and social networks (SOLE/Toll-free regional numb… Show more
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