Integration of work measurement and Total Quality Management

Sadikoğlu, Esin

doi:10.1080/14783360500077518

Cited by 4 publications

(4 citation statements)

References 10 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Another reason is reducing production development time, waste of inventory, work in process, cost, delivery times, employee turnover, and complaints [3,11,27,40,57]. Table 2 gives the barriers to TQM practices (cf.…”

Section: Reasons Of and Barriers To Tqm Practicesmentioning

confidence: 99%

The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey

Sadikoğlu

Olcay

2014

Advances in Decision Sciences

Self Cite

207

216

View full text Add to dashboard Cite

Previous studies reported mixed and ambiguous results of the relationship between TQM practices and performances. This study investigated impacts of TQM practices on various performance measures as well as the reasons and the barriers of the TQM practices of firms in Turkey. We used a cross-sectional survey methodology in this study, and the unit of the sample was at the plant level. The sample was selected from the member firms to Turkish Quality Association and the firms located in the Kocaeli-Gebze Organized Industrial Zone. We obtained 242 usable questionnaires, with a satisfactory response rate of 48.4 percent. We conducted exploratory factor analysis and multiple regression analysis. This study has shown that different TQM practices significantly affect different performance outcomes. Results revealed that primary obstacles that the firms in Turkey face were lack of employee involvement, awareness and commitment of the employees, inappropriate firm structure, and lack of the resources. It is recommended that firms should continue implement TQM with all variables to improve performance. Firms should improve employees' involvement/commitment/awareness to TQM, enhance firm structure, and provide resources to overcome the barriers that prevent effective implementation of TQM practices.

show abstract

Section: Reasons Of and Barriers To Tqm Practicesmentioning

confidence: 99%

The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey

Sadikoğlu

Olcay

2014

Advances in Decision Sciences

Self Cite

207

216

View full text Add to dashboard Cite

show abstract

“…The first thematic area concerns the general causes of the fear of changes. It refers in particular to E. Deming's views on the causes of fear (Deming, 1986; Sadikoglu, 2005), the fear of changes (Stabler, 1995; Kolodny, 1995), the fear of losing power in an organization (Waller and Ahire, 1996), a lack of support and situations of uncertainty (e.g. Jacokes, 1996).…”

Section: The Current Status Of Research On the Subject As Reflected In The Tqm Literaturementioning

confidence: 99%

“…Deming claimed that all quotas, standards, numerical goals and management by objectives were counter to constant improvement, undermined cooperation and teamwork in a company and caused fear (Deming, 1986). Empirical research proves, however, that time-based standards do not have to increase fear and distrust (Sadikoglu, 2005).…”

Section: The Current Status Of Research On the Subject As Reflected In The Tqm Literaturementioning

confidence: 99%

See 1 more Smart Citation

The problem of fear in TQM – causes, consequences and reduction methods – a literature review

Bugdol

2020

TQM

View full text Add to dashboard Cite

PurposeThe primary objective of the paper is to present the role and meaning of fear in organizations implementing TQM. The author's intention is to identify the causes of fear in the TQM components as well as the main types of fear, their causes, consequences and methods of reduction.Design/methodology/approachThe main research method applied is a systematic review of the literature on the subject. The applied systematic review procedure takes into consideration the indicated research objective, the selection of the basic literature and publications, the presentation of the publication database and content analysis. The author also makes use of his own observations ensuing from his acting in the capacity of a TQM consultant and a juror of the Polish Quality Award.FindingsThe paper presents the causes of fear in the TQM components, the main types of fear and its consequences. The limited possibilities of eliminating fear are also indicated. Fear appears when, for various reasons, TQM is improperly implemented and maintained, but also when resources are allocated incorrectly (e.g. a wrong selection of quality team members), and it is included in social processes (e.g. in the quality team forming process). It appears when only structural empowerment rather than mental empowerment is applied, when there exist contradictory expectations with regard to empowerment, in case of excessive and/or “have to” commitment in particular employees, and when too much emphasis is placed on commitment.Research limitations/implicationsThe reflections included in the paper may become useful for quality management practitioners, as such knowledge allows them to avoid mistakes which are the cause of fear, that is an emotion making quality improvement difficult. The paper does not present the manifestations and sources of fear in all TQM components, and they are certainly included in a broadly understood quality culture. Nevertheless, the gathered and arranged knowledge can be the source of further research.Originality/valueBeing the result of the studies of the literature on the subject, this paper is one of few publications discussing in a detailed manner one of the principles of effective quality management formulated by E. Deming, namely “driving fear out”.

show abstract

Produtividade sistêmica: conceitos e aplicações

King

Lima

Costa

2013

Prod.

View full text Add to dashboard Cite

ResumoO estudo de temas relacionados à produtividade ocupa um lugar de destaque na agenda estratégica das empresas desde a gênese dos modelos de produção em massa. Vários modelos, processos e técnicas vêm sendo desenvolvidos com o propósito de melhorar os atuais níveis de desempenho das organizações. O conceito de produtividade evoluiu de uma abordagem unidimensional para um enfoque sistêmico, no entanto as diferentes técnicas desenvolvidas para a sua mensuração tratam de dimensões específicas. Há, portanto, a necessidade de se integrar tais técnicas em um modelo de gestão pela produtividade sistêmica, o que constitui o principal objetivo deste artigo. Partindo da construção de um conjunto de determinantes teóricos que representam a produtividade sistêmica, desenvolveu-se um processo para a sua mensuração utilizando-se como metodologia a abordagem por processos de Cambridge. Tal processo foi refinado via entrevistas e é ilustrado por um caso de simulação. Palavras-chaveProdutividade sistêmica. Desempenho organizacional. Auditoria de negócios.

show abstract

Integration of work measurement and Total Quality Management

Cited by 4 publications

References 10 publications

The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey

The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey

The problem of fear in TQM – causes, consequences and reduction methods – a literature review

Produtividade sistêmica: conceitos e aplicações

Contact Info

Product

Resources

About