Integration of Digital Technology in Public Management Transformation:

Abstract

The study aims to explore how integrating digital tools and platforms in public management practices can enhance educational outcomes and address the challenges faced by the Indonesian education system. The research methodology employs a qualitative approach, including interviews with key stakeholders, document analysis, and case studies. The results indicate that digital technology can revolutionize teaching and learning methods, promote student engagement, and facilitate access to quality educational resources. However, infrastructure gaps, teacher training, and equitable access to technology remain key concerns. The implications of this study emphasize the need for strategic planning, policy development, and investment in digital infrastructure and teacher professional development programs to effectively leverage digital technology in transforming public management and advancing education in Indonesia.

Digital Learning Management using OpenAI ChatGPT: A Systematic Literature Review

“…During 2022-2023 several researchers worldwide have explored digital learning management across disciplines using ChatGPT artificial intelligence in education and learning. These studies included the integration of management and digital technology for Indonesia's educational progress (Sumarno, 2023), learning management systems in learning assessment for operations management courses (Strakos et al, 2023), integration of artificial intelligence (AI) ChatGPT in university students in Thailand (Fuchs & Aguilos, 2023), a survey of knowledge, attitudes, and practices of teachers in the Philippines, using ChatGPT (Robledo et al, 2023), and the views of higher education stakeholders regarding the ethics of using AI in distance learning (Holmes et al, 2023). While research on the topic of digital learning management using artificial intelligence ChatGPT with systematic literature review (SLR) techniques and similar ones found research on the implementation of AI for health care with SLR (Loh et al, 2022), AI in machine learning with a bibliometric review (Shamima et al, 2022), a systematic review of artificial intelligence in midwifery and nursing (Siobhán O'Connor et al, 2022), bibliometric and content analysis in online learning in management education (Ng et al, 2023), a systematic review of digital learning theories with e-Learning for nursing and midwifery courses (Siobhan O'Connor et al, 2023), review and taxonomy of ChatGPT in healthcare (Jianning Li et al, 2023), review and taxonomy of ChatGPT in healthcare (Prananta et al, 2023), impact of ChatGPT implementation for students with SLR techniques (Renato et al, 2023), use of ChatGPT in software companies with an initial systematic literature review (Pattyn, 2023), SLR on Chatbot implications for customer satisfaction (Daza et al, 2023), research on visualization and AI trends over the past decade (Prahani et al, 2023), research into the impact of ChatGPT use in education using systematic review techniques (Montenegro-Rueda et al, 2023), and SLR on ethics in learning using ChatGPT (Vargas-Murillo et al, 2023).…”