“…Although usually associated with manufacturing processes, the practical relevance of VSM has been evidenced in several kinds of value stream, such as product development (Mascitelli, 2011), healthcare (Tortorella et al, 2017a), software development (Plenert, 2011), ergonomics (Jarebrant et al, 2016), administrative processes (Tapping and Shuker, 2003), sustainability (Faulkner and Badurdeen, 2014), wine sector (Jiménez et al, 2012), among others. Furthermore, VSM's versatility is also represented by its extensive integration with other methodological approaches, such as discrete events simulation (Helleno et al, 2015;Goienetxea Uriarte et al, 2020), six-sigma (Salah et al, 2010), Monte Carlo simulation (Souza et al, 2018), analytic hierarchy process (Tortorella et al, 2018), fuzzy quality function deployment (Mohanraj et al, 2015) and stochastic tools (Braglia et al, 2009).…”