Integrating TAM/TRI/TPB frameworks and expanding their characteristic constructs for DLT adoption by Service and Manufacturing Industries-Pakistan Context

Ullah, Nazir

doi:10.1109/icte47868.2020.9215537

Cited by 6 publications

(3 citation statements)

References 8 publications

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“…Our results also confirm that optimism is a significant predictor of perceived ease of use ( β = 0.237; p < 0.01), which suggests that customers possess optimism toward advances in banking technology since they have used several types of banking technology (Pattansheti et al ., 2016; Ullah, 2020). However, in contrast to previous studies (Godoe and Johansen, 2012; Hung and Cheng, 2013; Kuo et al ., 2013), we did not find that insecurity (B = −0.097; p > 0.1) and discomfort (B = −0.028; p > 0.1) significantly affect perceived ease of use.…”

Section: Resultsmentioning

confidence: 99%

“…Other studies also have shown that optimism and innovativeness positively affect perceived ease of use (Godoe and Johansen, 2012;Walczuch et al, 2007). Although previous studies have shown that optimism and innovativeness are positively correlated with perceived usefulness and ease of use, several recent studies have only found a positive correlation between optimism, innovation and perceived ease of use in the Indonesian education industry (Nugroho and Fajar, 2017) and the manufacturing and service industries in Turkey (Ullah, 2020).…”

Section: Ijbm 417mentioning

confidence: 99%

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Is technology truly improving the customer experience? Analysing the intention to use open banking in Indonesia

Iman,

Nugroho,

Junarsin

et al. 2023

IJBM

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PurposeOpen banking, with its promise to revolutionise electronic transactions through open application programming interfaces (APIs), aims to bridge the gap between banks and non-banks, enhancing lending, payments, investments and funds distribution. However, does this bold innovation truly resonate with consumers? This study delves into consumer intentions to adopt open banking in Indonesia by leveraging the technology readiness model, scrutinising its antecedents and moderating factors, and identifying the key attributes that users anticipate.Design/methodology/approachThrough quantitative and qualitative approaches, this study answers the following questions: (1) Are financial service users ready to use open banking/open API applications? (2) What are the key attributes that consumer expects of open banking/open API? First, the authors developed a structural model based on the technology readiness model, distributed the questionnaire in eight major cities in Indonesia, analysed it using PLS-SEM and utilised a machine learning approach to unpack the main attributes expected from open banking.FindingsThis study’s findings indicate that customers are generally prepared to embrace open banking innovations. Nonetheless, to enhance public acceptance, certain factors should be emphasised, including organisational support, user-friendly technology, a comprehensive range of features, consumer financial literacy and banks' readiness to adopt open banking. In contrast to prior research, this study reveals that loyalty to traditional banking positively moderates the connection between customer value and the intention to utilise open banking. Additionally, the authors did not observe a significant moderating effect of financial literacy on the relationship between perceived customer value and the intention to use open banking.Originality/valueTo the best of the authors’ knowledge, this study is one of the few that comprehensively analyses the consumers' readiness for open banking in developing contexts. This study is expected to produce a theoretical contribution as well as effective and optimal policies for the financial services sector.

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Section: Resultsmentioning

confidence: 99%

Section: Ijbm 417mentioning

confidence: 99%

Is technology truly improving the customer experience? Analysing the intention to use open banking in Indonesia

Iman,

Nugroho,

Junarsin

et al. 2023

IJBM

View full text Add to dashboard Cite

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“…Tendermint, on the other hand, is the most widely utilized for permitting a uniform token swap across many blockchains. Consequently, BCT adoption in the Energy Sector can improves the current system quality by using its interesting features for COVID-19 and beyond [7].…”

Section: Distributed Ledger Technologymentioning

confidence: 99%

Understanding the Blockchain adoption in the energy trading system for COVID-19 and beyond

ullah

2023

Second International Conference on Sustainable Technology and Management (ICSTM 2023)

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Blockchain technology (BCT) is altering the Energy trade and leading to an upsurge in the contemporary Energy trading system. Like in developed states, BCT is essential to improve the traditional energy trading systems in developing states for COVID-19 and beyond. This study aim is to examine the significant constructs that impact a user’s intention to adopt BCT for Energy firms. The proposed model is based on the integration of TAM constructs with Information System Success Theory (ISS) and Theory of Planned Behavior (TPB), using structural equation modeling. Based on the study findings, all constructs except (service and system quality on perceived usefulness and attitude on intention to use) were found to have a significant influence during the distributed ledger technology (DLT) adoption for COVID-19 and beyond. Consequently, the subsequent implications are assessed for post pandemic, although with obvious restrictions.

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The adoption of blockchain technology in the financial sector during the era of fourth industrial revolution: a moderated mediated model

2021

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Integrating TAM/TRI/TPB frameworks and expanding their characteristic constructs for DLT adoption by Service and Manufacturing Industries-Pakistan Context

Cited by 6 publications

References 8 publications

Is technology truly improving the customer experience? Analysing the intention to use open banking in Indonesia

Is technology truly improving the customer experience? Analysing the intention to use open banking in Indonesia

Understanding the Blockchain adoption in the energy trading system for COVID-19 and beyond

The adoption of blockchain technology in the financial sector during the era of fourth industrial revolution: a moderated mediated model

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