Integrating Human Factors in the Operational Test and Evaluation Process

Abstract

Despite widespread policy support and increasingly sophisticated measurement tools, the evaluation of human factors issues within operational test and evaluation (OT&E) continues to lag behind the evaluation of other system elements. This situation can be traced, in part, to difficulties in integrating human factors findings with system performance measures. The present paper discusses one approach to this problem that is being implemented in the OT&E of the Consolidated Space Operations Center (CSOC).