Integrated Management Systems: Trends for Portugal in the 2025 horizon

Ribeiro, Fernanda; Santos, Gilberto; Rebelo, Manuel Ferreira; Silva, Rui

doi:10.1016/j.promfg.2017.09.194

Cited by 40 publications

(27 citation statements)

References 8 publications

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“…Among the other certifications held, it appears that 52.2% also has the ISO 14001 (Environmental Management System) standard, 35.3% also has the OHSAS 18001 (Management Systems for Safety and Health of workers) standard, 7.1% has the SA 8000 (Management Systems for Social Responsibility) standard and finally only 3.1% has also EMAS III (European Environmental Management System) standard. Furthermore, it appears that 16% of companies are certified to both ISO 14001 and OHSAS 18001 and they manage this standard in an integrated manner, just like in other countries (Ribeiro et al, 2017;Santos, Rebelo and Santos, 2017;Carvalho, Santos and Gonçalves, 2018). The purpose of integration and implementation of management systems by integrating standards and documents is in the achievement of their synergistic action in the Organization.…”

Section: Resultsmentioning

confidence: 99%

“…With regard to the evolution of the standard from ISO 9001:2008 to 2015, companies seem to have perceived the main changes introduced with the latest revision, in fact they believe that ISO 9001:2015 gives greater importance to the concept of Risk management; favours integration with standards related to other issues such as environmental, ethical and health and safety issues (Ribeiro et al, 2017;Santos, Rebelo and Santos, 2017;Carvalho, Santos and Gonçalves, 2018); presents a greater propensity to the aspect of "continuous improvement"; enables the implementation of a quality-oriented management system; and it adapts more easily to the organizational structure (Marques et al, 2018;Araújo et al, 2019). This is in line with what is highlighted in the literature (Tsiouras, 2015;Gigante and Ziantoni, 2015).…”

Section: Resultsmentioning

confidence: 99%

See 1 more Smart Citation

The ISO 9001:2015 Quality Management System Standard: Companies' Drivers, Benefits and Barriers to Its Implementation

Bravi

Murmura

Santos³

2019

QIP Journal

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Purpose: The aim of this study is to evaluate companies’ perception of the latest version (2015) of ISO 9001 in terms of motivations that pushed companies to the implementation of a Quality Management System.Methodology: The research was conducted through a questionnaire proposed to 3,975 ISO 9001 certified companies, making a simple random sampling among the 150,143 Italian companies certified in 2018. Among the companies contacted, 493 participated in the survey and gave shape to the reference sample.Findings: The results of the study show that the “culture of quality” is rooted in Italy and mainly in the North, which represents the most economically advanced area. With regard to the evolution of the standard from ISO 9001:2008 to 2015, companies seem to have perceived the main changes introduced with the latest revision, that helps to easily adopt its principles in companies.Research Limitation: The main limitation of the study lies in the fact that the focus of the research was based on Italian companies. It would be important for future research to consider also other European countries, and make a comparison between them, in order to consider if companies of different markets have different motivations for implementing the standard and perceive different benefits and barriers to its implementation.Value of paper: Few researches have focused on the latest version of the ISO 9001 standard; therefore this study gives a broad vision of how companies that have had to deal with the new standard consider it in relation to the previous version, highlighting the main strengths and weaknesses.

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Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

The ISO 9001:2015 Quality Management System Standard: Companies' Drivers, Benefits and Barriers to Its Implementation

Bravi

Murmura

Santos³

2019

QIP Journal

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“…According to Domingues et al (2017), the number of certificates of the individual MS standards analysed has grown on the last decade, reaching the saturation level. In addition, based on the existing literature, the interest in the integration of MSs has also increased (see e.g., Domingues et al, 2017;Ribeiro et al, 2017), thus the diffusion of these practices are increasing.…”

Section: Resultsmentioning

confidence: 99%

Integrated management systems diffusion models in South European countries

Cabecinhas

Domingues

Sampaio

et al. 2018

IJQRM

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Purpose-This paper dissects the diffusion of the number of organizations that implemented multiple management systems (MSs), considering the ISO 9001, ISO 14001 and OHSAS 18001 standards (QES) in the South European countries: Italy, Portugal and Spain. In addition, based on the data collected, forecasting models were developed to assess at which extent the multiple certifications are expected to occur in each studied country. Design/methodology/approach-Data concerning the evolution of the amount of multiple MSs in Italy, Portugal and Spain were collected for the period between 1999 and 2015. The behaviour of the evolution of the number of MSs over the years was studied adopting both the Gompertz and the Logistic models. The results obtained with these two models were compared and analyzed to provide a forecast for the next years. Findings-The diffusion throughout the years of the number of MSs presents an Sshaped behaviour. The evolution of the amount of MSs in countries with a lower saturation level are properly fitted by the Gompertz model whereas the Logistic model fits more accurately when considering countries with a larger saturation level. Research limitations/implications-The data related to the early years are not available in some of the countries. To overcome this shortcoming missing data was extrapolated from the dataset provided by the annual ISO survey. Additionally, the integration level attained by each company was not assessed and, on this regard and in the scope of this paper, an integrated management system is understood as implemented when organizations have multiple MSs implemented. Practical implications-The results provide a cross-sectional portrayal of the diffusion of MSs certifications in the South European countries and enable a forecast for the trend in the next years. Originality/value-This study aims for the first time, to the best of the authors' knowledge, to analyze the diffusion of multiple MSs throughout the years.

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“…Nowadays, organizations without quality do not survive (Araújo et al, 2019;Santos and Milán, 2013;Santos, Murmura and Bravi, 2019). Hence, there are many organizations that integrate QMS with other Management Systems, namely with Environmental Management System (EMS) and Occupational Health and Safety Management System (OH&SMS) among others (Carvalho, Santos and Gonçalves, 2018;Santos, Rebelo and Santos, 2017;Ribeiro et al, 2017) seeking to optimize human, material and financial resources (Zgodavová, Zolotova and Roznik, 2011;Costa et al, 2019). These are sustainable organizations.…”

Section: The Quality Conceptmentioning

confidence: 99%

The Main Benefits of the Implementation of the Quality Management System in Higher Education Institutions in Angola

Africano¹,

Rodrigues

Santos

2019

QIP Journal

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Purpose: The aim of this study is to obtain a diagnosis regarding the implementation of QMS (Quality Management System) according to ISO 9001 in Higher Education Institutions (HEIs) of Angola.Methodology/Approach: The research was conducted through a questionnaire proposed to survey selected 55 institutions. Fifty completed questionnaires were received, representing the sample of this work. The statistical analysis SPSS version 22.0 for Windows was used for the treatment of the data. Findings:The results of the study show that of the 50 Angolan HEIs surveyed, only 20% of them have the Quality Management System implemented. As main benefits of the implementation of the QMS in HEIs of Angola, we can highlight: Improvement of the quality of teaching; Improvement of student satisfaction; Improvement of confidence of students and other stakeholders; Improvement in student assessment; Improvement of teacher competences. Research Limitation/implication:The main limitation of the study lies in the fact that of the 50 Angolan HEIs referred, only 20% of them have the Quality Management System implemented, which shows that there is still much work to be done in this area. Originality/Value of paper:Higher education in Angola has had an evolution in terms of demand and access. Due to the quantitative development of higher education in Angola, it is necessary to be accompanied by qualitative growth, which implies the reinforcement of the need for quality management.

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Integrated Management Systems: Trends for Portugal in the 2025 horizon

Cited by 40 publications

References 8 publications

The ISO 9001:2015 Quality Management System Standard: Companies' Drivers, Benefits and Barriers to Its Implementation

The ISO 9001:2015 Quality Management System Standard: Companies' Drivers, Benefits and Barriers to Its Implementation

Integrated management systems diffusion models in South European countries

The Main Benefits of the Implementation of the Quality Management System in Higher Education Institutions in Angola

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