Institutional research as organizational intelligence

Is There a Need for a European Institutional Research?

“…Building on Wilensky (1969) and Fincher (1978), he posits that "organizational intelligence" broadly refers to: data gathered about an institution, to their analysis and transformation into information, and to the insight and informed sense of the organization that a competent institutional researcher brings to the interpretation of that information. (1993, p. 3) The three tiers of organizational intelligence are technical/analytical intelligence, issues intelligence and contextual intelligence.…”

Making the Connections Across Institutional Types and Academic Programs: Recommendations for Institutional Research Practice and Future Research

“…Whether programs are developed within a community college (Chapters 1, 3, and 4) or a 4-year university; at the graduate (Chapter 5) or undergraduate level and not-for-profit institutions; or within a minority-serving (Chapter 6) institution, partnering with IR should be a first step for academic program development teams. Fincher (1978) described IR as organizational intelligence. Terenzini (1993) expanded this concept when he identified three levels of organizational intelligence-technical and analytic, issue, and contextual.…”

The Role of Institutional Research in Institutional Engagement with DQP and Tuning

“…In fact, the roles of IR have shifted over time and continue to do so. In 1993, Patrick Terenzini outlined three areas in which IR professionals are involved under the heading of organizational intelligence, a term mentioned in relation to IR by Fincher (), involving technical and analytical intelligence, issues intelligence, and contextual intelligence. Technical and analytical intelligence focus upon the reporting function of IR whereas issues intelligence has more to do with being aware of the data needs of decision makers and proactively meeting those needs.…”