Institutional perspectives on the implementation of disability legislation and services for Spectators with Disabilities in European professional football

Salcines, Juan Luis Paramio; Kitchin, Paul James

doi:10.1016/j.smr.2012.11.002

Cited by 26 publications

(22 citation statements)

References 28 publications

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“…While individual circumstances play a part in creating some barriers, other barriers are created by the conscious and unconscious actions of sport and physical activity managers. These supply-side barriers are erected through inaccessible transport, facilities, programmes, outdated planning, misunderstandings in relation to the support needs of disabled participants, as well as the attitudes of other participants and the wider public (Brittain, 2004;Darcy, et al, 2017;Fitzgerald, 2012;French & Hainsworth, 2001;Jones, 2003;Paramio-Salcines & Kitchin, 2013;Sørensen & Khars, 2006;Wicker & Breuer, 2014).…”

Section: Preamble: the Uk Social Model Of Disability And Barriers To mentioning

confidence: 99%

Understanding which dimensions of organisational capacity support the vertical integration of disability football clubs

Kitchin¹,

Crossin²

2018

Managing Sport and Leisure

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Disabled people continue to face exclusion from full participation in community sports. Efforts to include disabled people in sports organisations have favoured structural solutions to make sport accessible. Our purpose was to understand which dimensions of a football club's organisational capacity assisted the vertical integration of disability football clubs. A theoretical framework combining organisational capacity and acculturation informed an exploratory and qualitative research design using semi-structured interviews. Findings indicate that the brand and the size of the organisation assisted the generation of integrative capacity. Following the acquisition of integrative capacity, two types of integrationassimilation and accommodation appeared. This study contributes to the extant literature on the vertical integration of disability sport and the management and organisation of disability football. Recommendations for policy makers and practitioners seeking to implement the vertical integration process as this study provides a theoretical and empirical perspective on how mergers can create inclusive organisations.

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Section: Preamble: the Uk Social Model Of Disability And Barriers To mentioning

confidence: 99%

Understanding which dimensions of organisational capacity support the vertical integration of disability football clubs

Kitchin¹,

Crossin²

2018

Managing Sport and Leisure

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“…In their research, Paramio-Salcines and Kitchin (2013) found that many English Premier League clubs failed to comply with stadium accessibility regulations. The authors' findings were again exposed four years later after a report by the Culture, Media and Sport Committee regarding the accessibility of English sports stadia concluded that all forms of disability were inadequately catered for by sporting authorities (CMSC, 2017).…”

Section: Disability and Football Fandommentioning

confidence: 99%

“Will it ever be completely safe to be in a crowd again?”: the return of disabled supporters to football stadiums during COVID-19

Penfold¹,

Kitchin²

2020

Managing Sport and Leisure

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Our aim in this short article is to provide an analysis of the implications of reopening football stadium doors to a group that have not been at the forefront of management considerationdisabled spectators. In order to achieve this aim, we uphold a social model approach to disability to review the current spectator sport situation across English professional football and outline the problems posed for disabled fans. We then provide the context to disabled people's experiences in football fandom which have often been unsatisfactory. This context then underpins a series of implications that will arise from the reopening of stadia in England. To conclude this commentary, we provide several management recommendations that we argue should facilitate a more disability-inclusive restart for spectator sport.

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“…Access to sporting stadia in the United Kingdom has been and is still challenging for people with disabilities (Department for Work & Pensions, 2015;García, de Wolff, Welford, & Smith, 2017;Paramio-Salcines & Kitchin, 2013). Despite equality and disability rights legislation (i.e., the Equality Act 2010) to ensure businesses cannot discriminate by offering lesser quality services for people with disabilities, it is up to the individual to make a case when discrimination arises.…”

Section: Industry (League) Backgroundmentioning

confidence: 99%

“…Although this model has shortcomings (Shakespeare, 2006) we argue that as non-disabled researchers it asks us to reflect upon our ableist assumptions in the initiation and design of the research. To this end we, like Paramio-Salcines and Kitchin (2013), ensured that members of the disability community working in the area of accessibility were consulted at the outset of the research project for feedback on our aims which developed into the application for ethical approval. As this case represents one situation whereby activism led to change it enhanced the worthiness of this project (Miles et al, 2014).…”

Section: Ethical Considerationsmentioning

confidence: 99%

Managing organizational reputation in response to a public shaming campaign

Kitchin

Salcines

Walters

2020

Sport Management Review

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Sport has embraced social media, intensifying the (online) coverage of sport organizations and athletes. Until now, the role that social media has played in the renaissance of public shaming in sport has received little attention. To address this gap, the authors present a novel case study of a public, online shaming campaign against an English Premier League football club by one of their own supporters. Data were collected from multiple sources, including online sources and organizational documents that informed both the creation of semi-structured interviews and the development of a process model of public, online shaming. Findings reveal how a supporter query was mishandled by the club. In response, the supporter turned-activist launched a low-scale online shaming campaign about disability discrimination. The campaign escalated in profile to gain national media attention. Within the framework of Online Reputation Management, the authors present the organizational response that sought to bolster the club's reputation by deploying a series of internal and external responses. The authors conclude that to minimize the potentially negative effects of public shaming in sport, sports organizations should implement specific reputation management practices but ones that monitor online sources for potential issues and crises.

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Institutional perspectives on the implementation of disability legislation and services for Spectators with Disabilities in European professional football

Cited by 26 publications

References 28 publications

Understanding which dimensions of organisational capacity support the vertical integration of disability football clubs

Understanding which dimensions of organisational capacity support the vertical integration of disability football clubs

“Will it ever be completely safe to be in a crowd again?”: the return of disabled supporters to football stadiums during COVID-19

Managing organizational reputation in response to a public shaming campaign

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