2011 44th Hawaii International Conference on System Sciences 2011
DOI: 10.1109/hicss.2011.245
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Instant Messenger in Offshore Outsourced Software Development Projects: Experiences from a Case Study

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Cited by 11 publications
(6 citation statements)
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“…Reviewing and analyzing different studies in the literature [10][11][12][13][14] as well as related case studies and reports for successful and failed software projects [17][18][19][20][21][22][23][24][25] enabled us to describe the identified success factors as a following:…”
Section: Discussionmentioning
confidence: 99%
“…Reviewing and analyzing different studies in the literature [10][11][12][13][14] as well as related case studies and reports for successful and failed software projects [17][18][19][20][21][22][23][24][25] enabled us to describe the identified success factors as a following:…”
Section: Discussionmentioning
confidence: 99%
“…For example, several distances may be at play in co-located cross-functional teams with a product owner from a different organisational unit and with an RE background; short geographical, but long organisational and cognitive distances between the product owner and other team members. Awareness of distance and their impact could support management in optimising organisations [37], training efforts, and selected methods [36] and tools [9,13,18,32,35].…”
Section: Discussionmentioning
confidence: 99%
“…All of these factors pose a risk of complicating collaboration with team members used to shorter power distances and more open communication [34]. Wende and Philip found communication via instant messaging improved communication and, thus, enabled bridging power distances [32].…”
Section: Distance Between Peoplementioning
confidence: 99%
“…To define and analyze the problem situation, we employed two case studies from existing research projects [18,19] (previously published, though with a different research focus), for which we had full access to on-site and off-site data and had the opportunity to collect as much data as required. cross-cultural (German-Indian) offshore outsourcing environment.…”
Section: Case Description and Problem Situationmentioning
confidence: 99%