Instant messaging in teen life

Grinter, Rebecca E.; Palen, Leysia

doi:10.1145/587078.587082

Cited by 269 publications

(181 citation statements)

References 20 publications

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“…With respect to ensuring privacy [9] and security, the user should be able to delete internal contacts of the application. However, this is not always possible, for example, because the application accesses the internal agenda of the device.…”

Section: Step 3: Identify the Primary Operating Functions And Excludementioning

confidence: 99%

“…IM apps are the newest and most popular evolution of near-synchronous text technologies [9][10][11]; thus, they are used to facilitate social relationships [12] and are one of the most widely used apps, since this type of app has become an alternative (usually free or cheaper) to the traditional SMS messages [8,10,13]. Since there are so many apps for the same purpose in the mobile markets, users have too many alternatives to choose and therefore they are quite critical about how an app works.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

A Systematic Evaluation of Mobile Applications for Instant Messaging on iOS Devices

Caro‐Alvaro

García-López

García-Cabot

et al. 2017

Mobile Information Systems

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Nowadays, instant messaging applications (apps) are one of the most popular applications for mobile devices with millions of active users. However, mobile devices present hardware and software characteristics and limitations compared with personal computers. Hence, to address the usability issues of mobile apps, a specific methodology must be conducted. This paper shows the findings from a systematic analysis of these applications on iOS mobile platform that was conducted to identify some usability issues in mobile applications for instant messaging. The overall process includes a Keystroke-Level Modeling and a Mobile Heuristic Evaluation. In the same trend, we propose a set of guidelines for improving the usability of these apps. Based on our findings, this analysis will help in the future to create more effective mobile applications for instant messaging.

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Section: Step 3: Identify the Primary Operating Functions And Excludementioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

A Systematic Evaluation of Mobile Applications for Instant Messaging on iOS Devices

Caro‐Alvaro

García-López

García-Cabot

et al. 2017

Mobile Information Systems

View full text Add to dashboard Cite

show abstract

“…As Herbsleb et al [Herbsleb, Atkins et al 2002] discovered, the lack of such mechanisms increases setup time. Grinter and Palen [2002] illustrate (albeit with teenagers) that users adapt system capabilities to their own ends. Teens in their study made enterprising use of access permissions, profiles, status messages and screen names to manage privacy.…”

Section: User Studiesmentioning

confidence: 99%

Privacy Considerations in Awareness Systems: Designing with Privacy in Mind

Patil

Kobsa

2009

Human-Computer Interaction Series

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“…This is surprising since conferences with five or more participants have become increasingly popular both in private and business settings 1 . An experiment with a medium sized group has been conducted by Valacich et al [27].…”

Section: Media Choice and Group Sizementioning

confidence: 99%

“…Chat-based instant messaging programs have become an integral part of the communication in private life [1,2]. These clients are also used in commercial settings [3].…”

Section: Introductionmentioning

confidence: 99%