Innovative methods in health information behaviour research

Fourie, Ina; Julien, Heidi

doi:10.1108/ajim-11-2019-314

Cited by 7 publications

(5 citation statements)

References 71 publications

(60 reference statements)

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“…The current research began with an in-depth review of the theoretical underpinnings of the concepts. Methodologically, this study is classified as applied research with a qualitative approach (Fourie, 2014). Using grounded theory, experts' opinions on the conditions affecting the development of CKM in academic libraries were gathered.…”

Section: Methodsmentioning

confidence: 99%

What do experts say about the conditions affecting customer knowledge management in academic libraries? An integrated perspective

Maleksadati

Ziaei

Kakhki

2022

AJIM

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PurposeThe purpose of the present study was to design an axial coding pattern for customer knowledge management (CKM) to identify the conditions affecting it from the perspective of experts in public university libraries.Design/methodology/approachThe current study used a qualitative approach. To collect and analyze data, the grounded theory method with a three-stage strategy of open, axial and selective coding was employed. The research instrument was a semi-structured in-depth interview and the data were categorized using MAXQDA 10 software. The sample of the study consisted of 26 experts from Iranian public universities who were selected through a combined targeted non-random sampling procedure (targeted and snowball). The necessary data were obtained through specialized interviews with 9 faculty members and 17 managers of public university libraries.FindingsIn the present study, 106 open coding, 35 axial concepts, and 16 selective general categories were identified as the conditions affecting CKM development in academic libraries in the form of causal conditions, intervening conditions, strategies conditions, context conditions, and consequences conditions around the core layer of CKM development. The identification of these conditions led to the development of a paradigmatic pattern for the research.Originality/valueThere is no record of research on developing empirical studies in libraries using an analysis of the conditions affecting CKM development in the form of an axial coding pattern. The present research contributed to closing this research gap. The axial coding pattern proposed in this study can serve as a guide for implementing CKM in academic libraries as well as increasing customer loyalty.

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Section: Methodsmentioning

confidence: 99%

What do experts say about the conditions affecting customer knowledge management in academic libraries? An integrated perspective

Maleksadati

Ziaei

Kakhki

2022

AJIM

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“…The process of information seeking consists of an information need which triggers information seeking and assists in the seeking, choice of information sources, evaluation, selection, and use of the information relevant to the information need (Case and Given, 2016, p. 92;Ikoja-Odongo and Mostert, 2006, p. 149;Tubachi, 2018, p. 2). Information seeking is an information activity that falls under the umbrella term of information behaviour proposed by Wilson and other leading researchers and that includes the recognition of information needs, information searching, information encountering, information avoidance, information sharing and information use (Fourie and Julien, 2014).…”

Section: Information Seeking Behaviourmentioning

confidence: 99%

Information seeking behaviour in music conductors’ repertoire selection

Firkins,

Barrett-Berg,

Fourie

2024

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Introduction. Music repertoire selection is a process driven by music conductors. They focus on scoring, ensemble composition, acquisition methods (i.e., acquiring the music). Information needs and seeking are core to repertoire selection and conductors’ tasks/roles. It cannot be considered in isolation; other conductor responsibilities, past experiences, and external factors (e.g., finances) influence the process and information seeking. We report findings from an exploratory study conducted in 2023 with 37 conductors. Method. Brief literature review, triangulated with findings from a mixed-method study. A semi-structured questionnaire collected quantitative data from 37 conductors and individual online interviews collected qualitative data from two conductors. Analysis. Quantitative data revealed typical tasks requiring information, issues to consider in repertoire selection (e.g., text, ensemble capabilities), internet usage and other information seeking activities and sources. Qualitative data elaborated on factors influencing repertoire selection and information seeking e.g., repertoire inspiration and financial factors. Results & discussion. Three core themes influencing information seeking are discussed: process of repertoire selection, user (individual conductor) characteristics, external factors. The repertoire selection (process) is mapped against information seeking behaviour (activities, sources), user characteristics and external factors. Conclusion. Music repertoire selection’s interdependence with other tasks of music conductors, the importance of individuality and inevitable external factors, influence information seeking.

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“…Attention is the first step to unlock information processing (Roemer et al ., 2022), allowing the exploration of individuals' search behavior, and is the prerequisite of decision making (Orquin and Loose, 2013). Therefore, visual attention is analyzed in many eye-tracking studies referring to ad attitude (Felix and Borges, 2014; Hwang and Lee, 2018) and information processing behavior (Fourie and Julien, 2019; Gwizdka et al ., 2019).…”

Section: Literature Review and Hypothesesmentioning

confidence: 99%

Who and what messages are more suitable for health ads: the combined influence of endorsers and message framing on visual attention and ad effectiveness

Hsu

2023

AJIM

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PurposeThe author examined effects of endorser type and message framing on visual attention and ad effectiveness in health ads, including the moderator of involvement. This paper aims to discuss this issue.Design/methodology/approachAn experiment was conducted with a 2 (celebrity vs. expert) × 2 (positive vs. negative framing) between-subject factorial design. Eye-tracking measured visual attention and a questionnaire measured ad effectiveness and product involvement.FindingsExperimental data from 78 responses showed no vampire effect in the health advertisements. Celebrity endorsement with negative message framing received more attention and had less ad recall than that with positive message framing. Negative and positive message framing attracted the same amount of attention and ad recall in the expert endorsement condition. High involvement participants paid more attention to the ad message with the expert than that with the celebrity, but ad recall was not significantly increased. Low involvement participants exhibited the same attention to the ad message with the expert and with the celebrity, but had greater recall of the ad message with the expert. Visual attention to the endorser was associated with ad attitude but not with ad recall. Ad attitude impacted behavioral intention.Originality/valueStudies examining influences of celebrity and message framing on ad effectiveness have focused on the response to advertising stimuli, not the information process. The author provides empirical evidence of the viewers' information processing of endorsers and health messages, and its relationship with ad effectiveness. The study contributes to the literature by combining endorser and message framing in health ads to promote public health communication from the information processing perspective.

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Innovative methods in health information behaviour research

Cited by 7 publications

References 71 publications

What do experts say about the conditions affecting customer knowledge management in academic libraries? An integrated perspective

What do experts say about the conditions affecting customer knowledge management in academic libraries? An integrated perspective

Information seeking behaviour in music conductors’ repertoire selection

Who and what messages are more suitable for health ads: the combined influence of endorsers and message framing on visual attention and ad effectiveness

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