Innovative Approaches to the Modification of BSC Model

Kádárová, Jaroslava; Durkáčová, Michaela; Kalafusová, Lenka

doi:10.1016/j.sbspro.2014.07.381

Cited by 5 publications

(2 citation statements)

References 3 publications

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“…Despite the popularity and practicality of the BSC, the method has some deficiencies in terms of implementation on a quantitative basis (Kádárová et al ., 2014). Some authors have proposed significant changes of traditional perspectives and indicators or prefer to use the original perspectives combined with other methods such as KBS, ANP, COBIT, game theory and etc.…”

Section: Literature Reviewmentioning

confidence: 99%

Development of balanced scorecard for manufacturing using interpretive structural modeling and game theory

Abedian

Amindoust

Jouzdani

et al. 2022

JAMR

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PurposeThe purpose of the study is to assess manufacturing firm performance indicators using a reasonably comprehensive integrated BSC-Game model to empirically determine the importance of the perspectives and indicators under evaluation and the best combination of indicators.Design/methodology/approachAfter identification of manufacturing indicators of the firm, the Shapley value index is used as the solution of the cooperative game to determine the importance of the perspectives and indicators under evaluation and the best combination of indicators to facilitate the achievement of target goals.FindingsThe game theory approach is used as a technique to rank BSC perspectives of the firm's manufacturing performance. The results reveal that the customers' perspective receives the highest ranking. The knowledge sharing, new technology, customer satisfaction and sale profitability are considered as the best combination of BSC indicators.Originality/valueThe integrated BSC-Game framework, approach and outcomes can be beneficial to practitioners and researchers who aim to select the proper indicators’ policy in manufacturing performance field.

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Section: Literature Reviewmentioning

confidence: 99%

Development of balanced scorecard for manufacturing using interpretive structural modeling and game theory

Abedian

Amindoust

Jouzdani

et al. 2022

JAMR

View full text Add to dashboard Cite

show abstract

“…Numerous companies and industries have adopted BSC, which meets several management needs Numerous companies and industries have adopted BSC, which meets several management needs because it can evaluate any organizations by using not only financial indicators but also considering non-financial indicators. [12], [15], [8]. (BSC) methodology focuses on major critical issues of modern business organizations: the effective measurement of corporate performance and the evaluation of the successful implementation of corporate strategy [7].…”

Section: Introductionmentioning

confidence: 99%

Islamic value to the modification of BSC model (a case study in evaluating company performance)

Harwati

Permana

2017

IOP Conf. Ser.: Mater. Sci. Eng.

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Abstract.Halal is the key word for the Muslim community in consuming goods or services. Providing halal products is the main focus for companies with the largest consumers from the Muslim community. Halal is not only from the ingredients but also from the process in its production. The purpose of this study is to design a model of performance measurement for a company in order to provide halal products. Balance Score Card (BSC) is used as a framework. BSC as a performance measurement system has advantages not only focus on financial aspect but also non finance. Islamic values are incorporated into four perspective of BSC. They are: Selection of sharia financial institutions in financial perspective, payment method by consumer in consumer perspective, number of product with halal certificate and menu clarify in internal business process perspective, then accuracy of payroll time in learning and growth perspective. The modified BSC model obtains 17 Key Performance Indicators (KPI). The model is applied in a culinary industry (restaurant). Structured questionnaires and scheduled interviews are used to collect the important data. The result show that these industry fail to meet 8 from total 17 KPI so performance achievement is only 70.81%, and only reach 22.58% in Islamic value aspect. This is recorded by the company as an input to improve their performance in order to compete in halal food business.

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Grey-based scorecard model for opting fruit supply bazaar locality under advanced chain of macro-micro parameter

Sahu¹,

Sahu

et al. 2018

BFJ

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Purpose In the presented research, the authors have conducted the literature review and organised real interviews of fruit retailers (FRs) to construct the advanced hierarchical structural (AHS) chain of macro-micro parameters for measuring the performances of defined fruit supply bazaars (FSBs). Apart from this, the purpose of this paper is to develop the grey set-based scorecard model for solving the proposed AHS chain of macro-micro parameters. Design/methodology/approach The performance of FSBs is linked with the supply of fruits towards clients under a feasible rate, which circuitously depends upon the evaluation of the economic locality of FSBs. The authors developed an advanced hierarchical structure of macro-micro parameters via a literature survey and considered these parameters based on the sampling score of FRs corresponding to select feasible FSBs/alternatives. Furthermore, the authors developed a grey set-based scorecard model for undertaking the incomplete information of FRs against the hierarchical structure. Findings It is found that the work is well suited for FRs as they can measure the performances of defined FSBs in accordance with their own opinions under the proposed AHS of macro-micro parameters. Apart from this, the work is useful for benchmarking the vegetable supply bazaars (VSBs) on the replacement of AHS. The proposed hierarchical structure with a grey-based scorecard model is flexible in its nature and can undertake more than 1,000 macro-micro parameters and FRs to access potential decision. Originality/value The conducted research work has a precise value for evaluating the economic FSB locality. The overall performance scores of considered FSB localities are computed as (∂1)=1.991, (∂2)=2.567 and (∂3)=2.855, where (∂3) is found to be more significant than available FSBs. This work can be used for opting the economic locality of VSB too.

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Innovative Approaches to the Modification of BSC Model

Cited by 5 publications

References 3 publications

Development of balanced scorecard for manufacturing using interpretive structural modeling and game theory

Development of balanced scorecard for manufacturing using interpretive structural modeling and game theory

Islamic value to the modification of BSC model (a case study in evaluating company performance)

Grey-based scorecard model for opting fruit supply bazaar locality under advanced chain of macro-micro parameter

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