Innovation: Implications for Goods and Services

Abstract

The concepts of goods and services innovation have been discussed extensively in the academic literature. The research has been both selective (dealing with specific attributes such as R&D, process innovation, measurement of innovation, and use of information technology) and specific (dealing with specific industries such as banking, insurance, biotechnology, nanotechnology). This paper examines the concept of innovation in the context of "goods" and "services." The comparisons made between the two sectors are based on three distinct areas — definition, process, measurement. This paper also presents a conceptual framework showing the interactions among the various variables inherent in some of the distinct areas. Previous papers have highlighted the differences in innovation between goods and services. What is missing is how the intervening variables invoked in the discussions are themselves related to one another. While this paper reinforces the conclusions reached by other studies with regard to innovation, it specifically highlights on an aggregate scale, the areas in which goods and services differ. Future research should take these distinctions into account, not as single items but collectively. It is critical to consider how these innovation variables interact with one another in the context of goods and services. Perhaps the most significant contribution of this paper is in its presentation of the framework for understanding the innovation process as it relates to the goods and services sectors.

Entrepreneurship in an open national innovation system (ONIS): a proposal for Mexico

“…& Campbell 2012). 6 "It is critical to consider how these innovation variables interact with one another in the context of goods and services" (Omachonu & Einspruch 2014). 7 This leads to an inclusive alternative, which underlines development based on open knowledge "make room for people to co-produce the knowledge associated with the innovations effectively in society; this implies unorthodox ways of thinking, and a lot of innovation in the design of policies" (Dutrénit & Sutz 2014).…”

“…This implies that the NIS's components besides its internal relations are complemented, or sometimes dominated, by external economic relations and modes of cooperation. The evolution of the NIS approach can be observed by the inclusion of two aspects: first, the addition of the analysis of services (Howells & Teller 2004), and particularly of service innovations, characterized in subsequent phases: assimilation, demarcation, and synthesis (Coombs & Miles 2000) (Miles 2008), based on a combination of new and old theories and concepts (Djellal & Gallouj 2013), and second, the grouping of goods and services (Omachonu & Einspruch 2014) in a trajectory of interrelationships between the institutions with its context, evolving as an ecosystem of innovation (Jackson 2011).…”

Innovation in Evolving Business Ecosystem: A Case Study of Information Technology-Based Future Health and Exercise Service

“…Innovation means the introduction of a service that is new or signi¯cantly improved in its characteristics or intended use, which can be generated by scienti¯c research, individuals, or companies [Omachonu and Einspruch (2010)]. When a company is part of a business ecosystem, its innovation activities are partly cooperated with other participants.…”

Developing Solutions for Healthcare — Deploying Artificial Intelligence to an Evolving Target

“…Innovation has become a critical means to enhance quality of services [11]. Digital transformation in healthcare seeks solutions to make healthcare safer, more affordable and more accessible, and has lately been a very rapidly growing area of research [1].…”