INN-LogTODIM-GRA Framework for Service Quality Evaluation of International Logistics Enterprises From the Perspective of Cross Border E-Commerce Supply Chain
Huan Zhang,
Zimeng Zhu,
Jing Wu
Abstract:In the process of cross-border e-commerce (CBEC) development, CBEC logistics plays a crucial role as a booster. However, the numerous problems exposed in China's CBEC logistics process have to some extent limited the development of CBEC. Further research on CBEC logistics will guide the healthy development of CBEC platforms. The service quality evaluation of international logistics enterprises from the perspective of CBEC supply chain is a multiple-attribute group decision-making (MAGDM) issue. Recently, the L… Show more
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