Ingroups and Outgroups in Complaints: Exploring Politic Behaviour in Nurses’ Discourse

Lazzaro-Salazar, Mariana

doi:10.15443/rl2725

Cited by 5 publications

(4 citation statements)

References 32 publications

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“…Underpinned by the sociolinguistic theory of stance (e.g. Lazzaro-Salazar, 2016;Lazzaro-Salazar, 2017a;Ushchyna, 2020), expert stances in this study are viewed as "the display of evaluative, affective, and epistemic orientations in discourse" that allows interactants to construct relevant aspects of their identities in conversation as part of both a subjective and an intersubjective phenomenon (Bucholtz & Hall, 2005, p. 595;also Ochs, 1992). Expert stances are built in interaction through any number of linguistic resources, and a discursive analysis of an interaction offers a description of the micro-linguistic level structures, such as grammar, phonology, and lexis, which allow interactants to position themselves in conversation while they align or disalign with others' stances.…”

Section: Expert Stances In This Studymentioning

confidence: 99%

Expert Claims in Clinical Meetings: Analysing the Relational Role of Medical Jargon

Lazzaro-Salazar

2022

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This paper explores how a group of clinicians discursively constructs their expert stances using medical jargon as they discuss their professional practices and patients’ cases at a clinic. Guided by the discursive analytic tradition of interactional sociolinguistics, the analysis is based on naturally-occurring conversations that have been audio and video recorded during four clinical meetings in a healthcare setting in New Zealand. This paper shows that the use of medical jargon plays a vital role in constructing expert stances that address the interactional, and especially relational, needs of participants in these clinical meetings. In particular, the paper discusses the role of medical jargon in the construction of clinicians’ expert stances when building ingroup alignments, managing professional criticism and managing disagreement in peer-peer interactions. Concluding remarks offer reflections on the role of medical jargon in the construction of clinicians’ relational stance and the need to further investigate the use of specialised jargon in other contexts of peer communication.

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Section: Expert Stances In This Studymentioning

confidence: 99%

Expert Claims in Clinical Meetings: Analysing the Relational Role of Medical Jargon

Lazzaro-Salazar

2022

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“…Based on the work of phenomenologist such as Berger & Luckmann (1967), social constructionism sees the individual-social world relationship as mutual constitutive. In addition, constructionism emphasises the social dimension of knowledge development (Lazzaro-Salazar, 2017), thus challenging the 'common-sense knowledge'. This idea has significant implications for the ways in which we understand the relations between 'truth' and the production of knowledge, as it takes a critical stance in relation to unquestioned knowledge about the social world.…”

Section: Identity As a Negotiation: Social Constructionism And Postst...mentioning

confidence: 99%

“…This section examines the discursive construction of in-groups and out-groups as a way that commenters build their identities according to the interactional norms of their community (see e.g. Baxter & Wallace, 2009;Giles & Giles, 2013;Holmes & Marra, 2002;Lazzaro-Salazar, 2017).…”

Section: In-groups and Out-groups In Identity Constructionmentioning

confidence: 99%

“…In particular, this thesis has shown that the commenters' group memberships play an important role in the linguistic choices available to them. In this online interactional context, language then is used as a vehicle through which commenters index their (dis)affiliations to appropriate groups drawing on their shared knowledge and societal understandings, and their repertoire of linguistic resources for fulfilling their relevant activities (see Lazzaro-Salazar, 2017). Although a commenter may at times index their group affiliations in different ways, at other times they seem to use the same discursive strategies for similar sociopragmatic purposes.…”

Section: Analytical Contributionsmentioning

confidence: 99%

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Identity Construction Online: Identities and Ideologies in Reader Comments in Online News Fora

Liu¹

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The relationship between language and identity remains a core topic of interest in applied (socio) linguistics. The investigation of identity in the online context, however, remains underexplored despite of a mushrooming of participation by users. Adopting a social constructionist perspective which views identities as dynamic and multiple, this thesis investigates how identities are discursively co-constructed in interaction, with close attention paid to the wider sociocultural Discourses and ideologies that impact on these negotiations. I focus on interactions that take place in online news comment boards, with the goal of identifying how commenters discursively construct and negotiate their identities through their comments, addressing the overarching research question: “How is identity constructed and negotiated through comments discourse in an online communication setting?”The dataset includes approximately 3,000 comments collected from the reader sections of news articles published on three different online news websites: Stuff in New Zealand, and The Guardian and Mail Online in the UK. The comments are responses to 40 articles, covering topics focusing on same-sex marriage (an explicitly ideologically-loaded topic) and travel (a topic where ideologies are less overt). All comments were collected within a one-week period following the respective news article’s appearance. This data set allows me to capture the most immediate responses from readers and provides naturally-occurring interactional data to investigate identity construction. In line with the social constructionist stance I view identity as emergent and negotiated within discourse, as a discursive and socially situated phenomenon that is interactionally achieved with other interactants. Through in-depth qualitative discourse analysis supported by thematic coding, the findings demonstrate the interrelationship between commenters’ ideologies and identity construction in online interaction. Interactional Sociolinguistics (IS) with its principled inclusion of both micro and macro considerations is applied to ensure rigour in the discourse analysis and I employ positionality (Bucholtz & Hall, 2005) and Intertextuality (Bakhtin, 1981) to productively narrow the analytic focus. The analysis indicates that salient identities for commenters hinge on constructs of nationality (which in turn interacts with ethnicity) and gender (and relatedly sexuality). This resonates with the concept of intersectionality (Crenshaw, 1989), at the core of which is the recognition that macro aspects of identity (e.g. race, sexual orientation, etc.) are overlap and interact with each other in multiple ways. In addition, the findings suggest that these identities are often ‘triggered’ by the positioning of self and other, including the present interlocutor(s) and other characters involved in the interaction, as represented by specific ideologies. In reaching these conclusions I highlight the contextual intricacies of the asynchronous, text-based online environment where traditional contextualisation cues such as gesture, intonation, eye contact, etc are not available. In their stead I demonstrate the omnipresence of ideologies through the lens of the ‘ideal reader’ (Fairclough, 2001). The study thereby draws attention to the affordances of investigating ideologies when exploring identity and emphasises the need for a deeper reflection on the connections between language, identity, and ideology in the online context.

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Clinicians’ narratives in the era of evidence-based practice

Lazzaro-Salazar

2020

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In evidence-based practices, narratives are the vehicle through which medical knowledge is shared and clinical judgment is grounded. This paper explores narratives as a sanctioned social practice that help a group of clinicians in a healthcare institution in New Zealand build and negotiate expertise and accountability, as they discuss clinical cases. To this end, the paper investigates narratives in six staff meetings, which were video and audio recorded. The paper presents a discursive analysis of the functions of narratives in this context to show how narratives are interactional achievements that are pivotal to clinical decision-making and to building and contesting professional stances. Finally, the paper reflects on the value of narratives as shared resources that are sometimes revisited and reframed over time and that help construct a common thread of history that becomes part of the cultural capital of the organization and positions clinicians as core members of their community.

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Ingroups and Outgroups in Complaints: Exploring Politic Behaviour in Nurses’ Discourse

Cited by 5 publications

References 32 publications

Expert Claims in Clinical Meetings: Analysing the Relational Role of Medical Jargon

Expert Claims in Clinical Meetings: Analysing the Relational Role of Medical Jargon

Identity Construction Online: Identities and Ideologies in Reader Comments in Online News Fora

Clinicians’ narratives in the era of evidence-based practice

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