Infrastructuring and the Challenge of Dynamic Seams in Mobile Knowledge Work

Erickson, Ingrid; Jarrahi, Mohammad Hossein

doi:10.1145/2818048.2820015

Cited by 38 publications

(29 citation statements)

References 56 publications

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“…CSCW has studied work on the move for a very long time: from Luff and Heath's [36] seminal study of mobility in the workplace, to more recent examinations of coordination and collaboration on the move [3,23,28,35,47,55], the discipline has produced a number of important contributions for the understanding of mobilities and of the changing nature of work for certain professions. This work is rooted in socio-scientific studies of mobility, such as the sociological analysis of articulations of mobile practices and opportunities for movement [58], and geographical accounts of how mobility is performed in both physical and virtual realms [32].…”

Section: Defining Nomadicity In Cscwmentioning

confidence: 99%

Detailing a Spectrum of Motivational Forces Shaping Nomadic Practices

Carvalho

Ciolfi

Gray

2017

Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing

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Recent CSCW research has shown that nomadicity can be seen as a dynamic process that emerges as people engage with practices supporting them in the mobilisation of their workplace to accomplish work in and across different locations. This paper elaborates on the emergent aspects of the process by detailing a spectrum of motivational and contextual forces that surround and shape nomadic practices. The paper contributes to existing CSCW literature on nomadicity and extends it by articulating the complex intersections of motive and context that shape nomadic practices. The findings that the paper presents emerged from an ethnographic study of a group of academics and their nomadic work/life practices.

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Section: Defining Nomadicity In Cscwmentioning

confidence: 99%

Detailing a Spectrum of Motivational Forces Shaping Nomadic Practices

Carvalho

Ciolfi

Gray

2017

Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing

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“…The project was initially funded by an exploratory grant from the United States National Science Foundation in 2013; data collection, primarily in the form of interviews, commenced in 2014 and was completed in 2016. Several products from this research have been previously shared at conferences or published, all emphasizing how workers create digital assemblages and engage in infrastructuring practices (Jarrahi et al 2019;Erickson and Jarrahi 2016. Several papers will be forthcoming describing the competencies that workers need to engage in these activities.…”

Section: Methodsmentioning

confidence: 99%

“…The dynamic nature of modern-day knowledge work can also be seen in the transitional infrastructuring practices that individuals take on to accommodate their professional needs. This literature, extensively developed by CSCW scholars, showcases, among other things, how workers appropriate spaces for productivity (Brown and O'Hara 2003;Koroma et al 2014;Perry et al 2001), produce personalized infrastructures (Erickson and Jarrahi 2016;Jarrahi et al 2017;Pipek and Wulf 2009;Rossitto et al 2014), and strategize to accommodate non-standardized professional circumstances (de Carvalho et al 2017;Jarrahi and Nelson 2018). While this work forms an important backdrop to this study's understanding of flexibility, we do not review it extensively here as our ultimate argument relates less to developing our understanding of these key practices as it does with the acknowledgement that these practices form a backdrop against which worker disposition plays out.…”

Section: Knowledge Work As a Dynamic Sociotechnical Territorymentioning

confidence: 99%

“…The interview dataset to which we posed these new questions was created by three members of the original research team 3 ; two members of the team, Erickson and Jarrahi, engaged directly in data collection. As documented in greater detail in (Erickson and Jarrahi 2016), the theoretical framework used to design and conduct the study was practice theory, namely the emphasis on Brecurrent, materially bounded and situated action engaged in by members of a community^ (Orlikowski 2000, p. 256). As such, our interview protocol contained many questions about how our subjects went about their work.…”

Section: Data Collectionmentioning

confidence: 99%

See 1 more Smart Citation

Flexible Turtles and Elastic Octopi: Exploring Agile Practice in Knowledge Work

Erickson

Menezes

Raheja

et al. 2019

Comput Supported Coop Work

Self Cite

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This paper takes as its starting place the rich context of many knowledge workers today-highly distributed, increasing project focused, typically atypical days, infrastructural-and attempts to push past extant descriptions of their practices as 'flexible'. Using empirical data informed by a practice theory lens, we expand the understanding of flexibility with regard to work by augmenting how worker disposition, as well as the ability to engage with agility in dynamic circumstances, should be considered as a factor when examining and designing for this population. We make several contributions of interest to the wider CSCW community. First, we distinguish between those who showcase flexible practices and those who proactively orient around flexibility. We call this second group 'elastic workers'. Second, we raise new questions for us as scholars and designers keen to exploit the conceptual and pragmatic intersection of technology and work. These questions create opportunities to explore different methods for understanding complex phenomena such as flexibility, as well as understanding how we might design for this phenomenon with more foresight in the future.

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“…Similarly, the collaboration and social interactions that digital technologies mediate also span across work and life domains [2]; for example, the ''infrastructuring bricolage'' observed in the practices of highly mobile workers relates to their strategies for enabling both solo and collaborative work, and both professional and personal interactions [19].…”

Section: Theme and Rationale For This Special Issuementioning

confidence: 99%

HCI at the boundary of work and life

Grönvall

Ciolfi

Avram

et al. 2016

Pers Ubiquit Comput

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The idea behind this Special Issue originates in a workshop on HCI and CSCW research related to work and non-work-life balance organized in conjunction with the ECSCW 2013 conference by the issue co-editors. Fifteen papers were originally submitted for possible inclusion in this Special Issue, and four papers were finally accepted for publication after two rounds of rigorous peer review. The four accepted papers explore, in different ways, HCI at the boundary of work and life. In this editorial, we offer a description of the overall theme and rationale for the Special Issue, including an introduction on the topic relevance and background, and a reflection on how the four accepted papers further current research and debate on the topic.

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Infrastructuring and the Challenge of Dynamic Seams in Mobile Knowledge Work

Cited by 38 publications

References 56 publications

Detailing a Spectrum of Motivational Forces Shaping Nomadic Practices

Detailing a Spectrum of Motivational Forces Shaping Nomadic Practices

Flexible Turtles and Elastic Octopi: Exploring Agile Practice in Knowledge Work

HCI at the boundary of work and life

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