Information technology strategy for knowledge management in Indian automotive components SMEs

Abstract

Knowledge management (KM) research has focused more on large firms. Lately, there is increasing realization of need and significance of KM for sustainable competitiveness for small and medium-sized enterprises (SMEs). Potential competitive advantage of KM may be more profound in a small firm. Information Technology (IT) has a crucial role in KM. IT is the facilitator, the enabler. The IT requirements of SMEs are different from that of big firms. Most of the research on role of IT in KM has focused on big firms. The purpose of this research paper is to look at IT for KM in SMEs particularly, in Indian context. The paper consists of five sections of introduction, literature review, research methodology, research findings and conclusion. IT tools are more in use in international auto components manufacturers (ACMs) as compared to Indian ACMs. The major problems faced by ACM vary among international and Indian ACMs. Internet is used by every organization under study followed by intranet. IT has just grown over time in the organizations under study.

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