Information technology outsourcing: conceptualizing practice in the public and private sector

Hancox, Martin; Hackney, Ray

doi:10.1109/hicss.1999.772971

Cited by 30 publications

(19 citation statements)

References 67 publications

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“…The other major contributor to transaction costs, uncertainty, is particularly relevant in application service (Hancox and Hackney, 1999). Uncertainty is relatively low for ASPs, given that they provide a standardized product.…”

Section: Outsourcing and Tcementioning

confidence: 99%

A Conjoint Approach to Understanding IT Application Services Outsourcing

Schwarz¹,

Jayatilaka²,

Hirschheim³

et al. 2009

JAIS

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The sourcing of application development is becoming increasingly complex. While much prior work has investigated sourcing in a homogeneous marketplace, sourcing choices have increased in complexity, with a myriad of choices ranging from insourcing to domestic outsourcing to engaging Application Service Providers (ASP) to offshoring . In this study, based upon four organizational theories (Transaction Cost, Resource-Based View, Resource-Dependence View, and the Knowledge-Based View of the Firm), we suggest 10 attributes that firms consider when deciding upon outsourcing of applications. We tested the attributes' strength by performing conjoint analysis on data collected from 84 IS executives. We constructed profiles, which are combinations of attributes having different levels. Each executive responded to 18 such distinct profiles and selected corresponding outsourcing choices. Our results found that the three most significant drivers of an IT application service choice were cost, risk, and vendor capability. However, the importance of these drivers varied across the different sourcing options. Based upon this, we offer implications for decision-makers and researchers, along with directions for future research.

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Section: Outsourcing and Tcementioning

confidence: 99%

A Conjoint Approach to Understanding IT Application Services Outsourcing

Schwarz¹,

Jayatilaka²,

Hirschheim³

et al. 2009

JAIS

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“…In addition to traditional technical knowledge of building software, new knowledge is needed to ensure the success of offshore software outsourcing. The cross-cultural compatibility is another important factor in partnerships [10]. When partnership did occur, it usually exists as a collection of intangibles rather than a formalized arrangement [10].…”

Section: Discussionmentioning

confidence: 99%

A Survey on the Business Relationship between Chinese Outsourcing Software Suppliers and Their Outsourcers

Conradi

et al. 2007

14th Asia-Pacific Software Engineering Conference (APSEC'07)

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“…On the other hand, as far as the public sector is concerned, decisions about outsourcing projects are most of the times made by high level public officials who are in charge of implementing governmental policies, such as, for example, cost cutting, overcoming problems with recruiting adequately skilled personnel, etc [8].…”

Section: The Reasons To Outsourcementioning

confidence: 99%

“…The UK's Compulsory Competitive Tendering (CTT) was probably the first relevant example, introduced during the 80's at the local administration level [8], while the USA's National Performance Review (NPR) employed IS outsourcing during the 90's [9]. Many other countries have followed these initial exemplars and some methodologies such as the "Euromethod" [10] and "Information Services Procurement Library" (which has its roots in Euromethod) [11] have been devised to help with this process.…”

Section: Outsourcingmentioning

confidence: 99%