Information Technology in the Dissemination of Results of the Primary Health Care Evaluation in Brazil: A Qualitative Study

Abstract

Background: Considering advancements in information technology for disseminating results of evaluations, it is essential to demonstrate the functionalities and performance of these practices in order to achieve the objectives established by the evaluation proponents. This study aimed to evaluate the use of information technology for disseminating results obtained from the Primary Health Care evaluation in Brazil. Methods: A qualitative single-case study was performed with triangulation of techniques and key informants. Analyses of public documents and field research were conducted. Convenience sample of 54 participants (seven from the Department of Primary Care/Ministry of Health and 47 from teaching and research institutions) was selected from the external evaluation team. Content analysis was performed, and the Atlas ti.8.4.24 software organized, managed, and categorized textual data. Codification was performed by peers (three researchers) while experts validated codes (two researchers). Right after, codes were extracted and categorized.Results: Dissemination of results is complex due to multiple components. Incorporation also favored advances in data observation and implementation of data openness, becoming available for professionals, policymakers, and universities. Challenges regarding delivery time of reports, access restriction, lack of interest, and digital skills influenced reaching expected goals of the proponent.Conclusion: Information technology for disseminating results of evaluations may improve performance of health teams and managers and redefine priorities of work processes to strengthen Primary Health Care. Emphasis in planning, technological infrastructure, digital inclusion, and policy decision making is recommended to disseminate data effectively to the population.