Information technologies as organizational support for the COVID-19 coping actions: Nurses’ discourse

Abstract

Objective: to analyze nurses’ discourse about the potentialities in using information technologies as organizational support for the COVID-19 coping actions in Primary Health Care. Method: a qualitative and exploratory study conducted in the Family Health Strategy units from the city of João Pessoa, Paraíba, Brazil. Data collection was carried out from September to November 2021 with 26 nurses selected through the snowball technique, resorting to a semi-structured interview script. The empirical material was organized in the Atlas.ti 9 software and grounded on the theoretical-methodological contribution of Discourse Analysis, French Line. Results: three discursive blocks were evidenced: innovation based on social media; health education actions; resoluteness in organizational actions, presenting the relevance of the WhatsApp®, Instagram® and Facebook® apps as strategic resources, in order to collaborate in the Primary Health Care are with the organization of health actions against COVID-19 by nurses. Conclusion: health units have the potential to strengthen the assistance provided through digital organizational devices; however, they need political support that invests in the structure and strategies to enhance organization of the health actions.

Validação De Conteúdo E Aparência Do Website Diabetes News Em Pauta

“…Em relação às práticas educativas, a revisão sistemática realizada com o objetivo de identificar estratégias educativas utilizadas no ensino da insulinoterapia às crianças e aos adolescentes com DM tipo 1 revelou o enfermeiro como o profissional mais presente nos estudos, reiterando "seu papel de educador em saúde e promotor do autocuidado do jovem com DM1" 28:17 . Nesse contexto, chama-se a atenção para a importância do enfermeiro se apropriar das mídias sociais, pois elas permitem a conexão com as pessoas, o compartilhamento de informações e criação de conteúdo, ainda, são capazes de otimizar e qualificar a assistência prestada, especialmente ao adolescente, além de poder ampliar o alcance de pessoas que convivem com a mesma condição promovendo a sua saúde de uma forma mais descontraída e eficaz 27,29 .…”

Website Diabetes News Em Pauta Content Validity and Appearance

“…In this context, attention is drawn to the importance of nurses taking advantage of social media, as they allow connecting with people, sharing information and creating content. Furthermore, they are able to optimize and qualify the care provided, especially to adolescents, in addition to being able to expand the reach of people who live with the same condition, promoting their health in a more relaxed and effective way 27,29 .…”

COVID-19 Nursing Staff Sizing Technology

“…Innovative actions in conjunction with information technologies can be inserted in health management, facilitating interdisciplinary communication processes, evaluating actions, estimating the size of problems, and finding solutions. This perspective constitutes support for management processes promoting the reduction of work overload and a lower rate of illness of workers 15,16 …”

“…This perspective constitutes support for management processes promoting the reduction of work overload and a lower rate of illness of workers. 15,16 Thus, the objective of the study was to describe the creation of a software to systematize the process of sizing the nursing team during the COVID-19 pandemic.…”