Information systems for supply chain management: uncertainties, risks and cyber security

Supply Chain and Logistics Management and an Open Door Policy Concerning Cyber Security Introduction

“…Colicchia et al (2019) found that employees are increasingly being used as tool for malicious attacks. This assertion supports (Boiko et al, 2019) where the researchers found that end-suppliers, subcontractors, third-party personnel underestimate the risk cyber vulnerabilities associated with loopholes in their corporate network, cloud, and end-device infrastructure; as a result, some personnel will connect various Internet of Things (IoT) devices to their organization's dynamic network infrastructure. Security managers struggle to identify cyber warnings from connected IoT devices and consequently, the responsible employee in the case of an attack on IoT devices (Boiko et al, 2019).…”

“…This assertion supports (Boiko et al, 2019) where the researchers found that end-suppliers, subcontractors, third-party personnel underestimate the risk cyber vulnerabilities associated with loopholes in their corporate network, cloud, and end-device infrastructure; as a result, some personnel will connect various Internet of Things (IoT) devices to their organization's dynamic network infrastructure. Security managers struggle to identify cyber warnings from connected IoT devices and consequently, the responsible employee in the case of an attack on IoT devices (Boiko et al, 2019). Colicchia et al (2019) stated that cybersecurity non-compliant behaviors are deliberate choices that could lead to underestimating the consequences of actions on the supply chain, with oblivious victims of a cyber-attack.…”

“…Supply chain managers and suppliers share a large amount of data to support communication and collaborative efforts as well as build trust in the supply chain management process (Urciuoli and Hintsa, 2017). According to Boiko et al (2019) "the chains of manufacturers, suppliers, contractors, transport and trading companies are intertwined in the most intimate way and are already real online networks" (p. 67). Supply manager leverage IT to support Radio Frequency Identification (RFID), Enterprise Resource Planning (ERP) and Electronic Data Interchange (EDI) to increase visibility along the supply chain (Li and Chandra, 2007;Caridi et al, 2014).…”

“…Li and Chandra (2007) asserted that even with assured information security, information warfare is uncertain and complex. However, Boiko et al (2019) stated that supply managers must solve the complex problem of information security to include developing solution to secure data in supply chain management information systems. As cyber security risk increases through loopholes in third party suppliers' IT security; it is important that supply managers take an active role in safeguarding customer confidential information.…”

“…As cyber security risk increases through loopholes in third party suppliers' IT security; it is important that supply managers take an active role in safeguarding customer confidential information. Boiko et al (2019) recommended that in the absence of real-time cyber security to ensure control, there is a need for real-time monitoring. As personnel monitor, they should also adopt the U.S. Department of Homeland Security mantra, if you see something, say something.…”