Information services and user training in the electronic library

Lapp, Erdmute

doi:10.1108/01435129610128359

Cited by 2 publications

(1 citation statement)

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“…A merger of workshops and printed manuals/materials was the most preferred training method. Lapp (1996) had argued that, it was not enough merely to provide these technologies. In the service era all products should be offered in combination with integrated services.…”

Section: Review Of the Literaturementioning

confidence: 99%

End‐user training on the utilization of electronic information sources in fisheries sciences institutions in South India

Sujatha

Murthy

2010

The Electronic Library

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Purpose -The purpose of this paper is to investigate the use of electronic information sources (EIS) and the need for end-user training in the Fisheries Sciences institutions of South India. Design/methodology/approach -This paper was conducted using a questionnaire-based survey method along with the observations and informal interviews among the users of the seven Fisheries Sciences institutions of South India. The response rate received was 79 per cent. The sample respondents chosen for the study consists of 183 teachers/scientists, 71 research scholars and 81 postgraduate students. The data collected were tabulated and analyzed by using SPSS statistical software. The analysis of data covers the computer literacy level, use of different electronic sources, and frequency of its use, and the areas of training needed by the users of Fisheries Sciences institutions. Findings -It is observed that the respondent's perceived ability to use the computer is quite high and that there is significant use of EIS mainly for research purposes. Though the majority felt that their level of computer literacy was average or above average, they expressed a need for training in the use of the EIS. The respondents preferred workshops, hands-on training, on-screen presentations and the need-based support to self-help guides/hand-outs and training by central/state government. Originality/value -The findings of the paper have provided useful insights for the library management to take appropriate steps and plan strategies in a systematic manner so as to enable the users to achieve a higher skill which in turn would facilitate the better provision and utilization of the EIS. The paper can also be of use for other subject areas.

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Section: Review Of the Literaturementioning

confidence: 99%