Information seeking and use by newspaper journalists

Attfield, Simon; Dowell, J. D.

doi:10.1108/00220410310463860

Cited by 92 publications

(74 citation statements)

References 11 publications

(21 reference statements)

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“…Therefore, information seeking problem was understood as synonymous with barrier. Some researchers (e.g., Attfield & Dowell, 2003) prefer the term "constraint." In the present study, the terms barrier and constraint are used synonymously, because the boundary between them tends to be elusive and they often refer to the same factors hampering information seeking in some way.…”

Section: Methodsmentioning

confidence: 99%

Approaches to socio-cultural barriers to information seeking

Savolainen

2016

Library & Information Science Research

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Approaches to socio-cultural barriers to information seekingTo appear in Library & Information Science Research 38(1), 2016 Abstract Drawing on conceptual analysis, the study elaborates the picture of socio-cultural barriers to information seeking. The analysis focuses on the features of such barriers and their impact on information seeking in diverse contexts. A typology identifying six main types of socio-cultural barriers was developed: barriers due to language problems, barriers related to social stigma and cultural taboo, small-world related barriers, institutional barriers, organizational barriers, and barriers due to the lack of social and economic capital. Socio-cultural barriers are man-made constructs originating from social norms and cultural values. The barriers have mainly an adverse impact on information seeking by restricting access to information sources and giving rise to negative emotions.

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Section: Methodsmentioning

confidence: 99%

Approaches to socio-cultural barriers to information seeking

Savolainen

2016

Library & Information Science Research

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“…For example, Kuhlthau and Tama [17] present findings from a study of information use by lawyers, while Attfield and Dowell [4] studied journalists' use of electronic information resources. The work reported here focuses on two contrasting domains in which the use of electronic information is relatively mature but, nevertheless, developing rapidly -namely, academia and health services.…”

Section: Introductionmentioning

confidence: 99%

Digital libraries' support for the user's 'information journey'

Adams

Blandford

2005

Proceedings of the 5th ACM/IEEE-CS Joint Conference on Digital Libraries

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The temporal elements of users' information requirements are a continually confounding aspect of digital library design. No sooner have users' needs been identified and supported than they change.This paper evaluates the changing information requirements of users through their 'information journey' in two different domains (health and academia). In-depth analysis of findings from interviews, focus groups and observations of 150 users have identified three stages to this journey: information initiation, facilitation (or gathering) and interpretation. The study shows that, although digital libraries are supporting aspects of users' information facilitation, there are still requirements for them to better support users' overall information work in context. Users are poorly supported in the initiation phase, as they recognize their information needs, especially with regard to resource awareness; in this context, interactive press-alerts are discussed. Some users (especially clinicians and patients) also required support in the interpretation of information, both satisfying themselves that the information is trustworthy and understanding what it means for a particular individual.

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“…The work has been reported in both academic papers (Attfield and Dowell, 2003) and a confidential report back to the organisation. In particular, to 'pay our way' for access to the study context, we performed and reported on a comparative usability evaluation of two digital libraries that were used within the organization.…”

Section: Reportingmentioning

confidence: 99%

The PRET A Rapporter framework: Evaluating digital libraries from the perspective of information work

Blandford

Adams

Attfield

et al. 2008

Information Processing & Management

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.ac.uk, tel. +44 20 7679 5288, fax +44 7679 5295The strongest tradition of IR systems evaluation has focused on system effectiveness; more recently, there has been a growing interest in evaluation of Interactive IR systems, balancing system and user-oriented evaluation criteria. In this paper we shift the focus to considering how IR systems, and particularly digital libraries, can be evaluated to assess (and improve) their fit with users' broader work activities. Taking this focus, we answer a different set of evaluation questions that reveal more about the design of interfaces, user-system interactions and how systems may be deployed in the information working context. The planning and conduct of such evaluation studies share some features with the established methods for conducting IR evaluation studies, but come with a shift in emphasis; for example, a greater range of ethical considerations may be pertinent. We present the PRET A Rapporter framework for structuring user-centred evaluation studies and illustrate its application to three evaluation studies of digital library systems.

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Information seeking and use by newspaper journalists

Cited by 92 publications

References 11 publications

Approaches to socio-cultural barriers to information seeking

Approaches to socio-cultural barriers to information seeking

Digital libraries' support for the user's 'information journey'

The PRET A Rapporter framework: Evaluating digital libraries from the perspective of information work

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