Information Needs of Vocational Training From Training Providers' Perspectives

Abstract

In a transition economy, there is an increasing need for vocational training and career counseling for workers to cope with changes in the job market. This study seeks to enhance career guidance services by means of an information and communication technology-based (ICT-based) career information and guidance system. Although electronic learning (e-learning) has received much attention from researchers in the recent decade, the number of studies on how to make use of ICT in helping individuals acquire relevant information and advice that supports a career change and development is relatively small. Undoubtedly, an effective ICT application will improve the efficiency and effectiveness of career decision processes and enhance the quality of counseling services that assist human development in a transition economy. The study aims at revealing the perspectives of training providers in offering counseling services to individuals, through an ICT-based career information and guidance system, prior to the enrollment of on-the-job training or retraining programs. Data collected through semi-structured interviews were analyzed based on a constructivist grounded theory approach. Findings from participants from five institutions showed positive views on the use of ICT-based means that enables the collaboration of career counselors, educators, and professionals from different industries for providing tailor-made career guidance services. Further, functional requirements of the system and potential factors influencing system acceptance were discussed.