Information needs of Botswana health care workers and perceptions of wikipedia

Park, Elizabeth; Masupe, Tiny; Joseph, Joseph; Ho-Foster, Ari; Chavez, Afton; Jammalamadugu, Swetha; Marek, Andrew J.; Arumala, Ruth; Ketshogileng, Dineo; Littman-Quinn, Ryan; Kovarik, Carrie L.

doi:10.1016/j.ijmedinf.2016.07.013

Cited by 15 publications

(19 citation statements)

References 50 publications

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“…Park, Masupe, Joseph, et al (2016) report that Botswanan health care workers' perceptions of Wikipedia's quality is divisive at best. In this study, Wikipedia's value was based more on its consistent availability, through the now defunct Wikipedia Zero project [60], than the quality of its medical content [61].…”

Section: Quality Of Wikipedia's Health Contentmentioning

confidence: 99%

Situating Wikipedia as a health information resource in various contexts: A scoping review

Smith

2020

PLoS ONE

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BackgroundWikipedia's health content is the most frequently visited resource for health information on the internet. While the literature provides strong evidence for its high usage, a comprehensive literature review of Wikipedia's role within the health context has not yet been reported. ObjectiveTo conduct a comprehensive review of peer-reviewed, published literature to learn what the existing body of literature says about Wikipedia as a health information resource and what publication trends exist, if any.Results 89 articles and conference proceedings were selected for inclusion in the review. Four categories of literature emerged: 1) studies that situate Wikipedia as a health information resource; 2) investigations into the quality of Wikipedia, 3) explorations of the utility of Wikipedia in education, and 4) studies that demonstrate the utility of Wikipedia in research. ConclusionThe literature positions Wikipedia as a prominent health information resource in various contexts for the public, patients, students, and practitioners seeking health information online. Wikipedia's health content is accessed frequently, and its pages regularly rank highly in Google search results. While Wikipedia itself is well into its second decade, the academic discourse around Wikipedia within the context of health is still young and the academic PLOS ONE | https://doi.

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Section: Quality Of Wikipedia's Health Contentmentioning

confidence: 99%

Situating Wikipedia as a health information resource in various contexts: A scoping review

Smith

2020

PLoS ONE

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“…All observational studies reported on the use of healthcare information during consultations, which is reported in table 3 for nine studies involving a survey and in table 4 for the five qualitative studies. The most mentioned information sources used during consultations were books,7 19–23 leaflets,20 guidelines,7 20 21 24–28 a flip chart and reporting form aid,29 and the internet 7 21 24 26 30 31. A survey conducted in Harare, Zimbabwe, in 2006 found that 28 out of 46 community pharmacists (61%) used the internet for practice and 23 (50%) mentioned using Google 24.…”

Section: Resultsmentioning

confidence: 99%

“…A study observing community health worker consultations with children who had suspected pneumonia in Zambia found low use of the flip chart and reporting form aid and suggested this might be because community health workers were confident in their recall of the diagnostic integrated community case management algorithm 29. Reasons for not using books were that it took too much time to use them,7 23 prescribers felt confident in their decisions, were too busy or felt ashamed to use it in front of patients 23. Health workers participating in interviews in Afghanistan used malaria guidelines for prescribing medication27 while in Nigeria, these were not available and this was a challenge for health workers to work efficiently 25.…”

Section: Resultsmentioning

confidence: 99%

“…Health workers participating in interviews in Afghanistan used malaria guidelines for prescribing medication27 while in Nigeria, these were not available and this was a challenge for health workers to work efficiently 25. Health workers participating in focus groups in Botswana (published 2016) considered the available guidelines and other Ministry of Health materials were outdated and were confused about which internet-based sources to use 7. General practitioners participating in focus groups in Pakistan were also confused regarding the use of international or national tuberculosis guidelines 28…”

Section: Resultsmentioning

confidence: 99%

“…Out-of-date offline resources might not have incorporated changes in medical knowledge and guidance that have occurred over time, such as new antibiotic regimen and diagnostic tests. When healthcare workers act on incorrect information this can lead to incorrect diagnosis and inappropriate prescribing 7…”

Section: Introductionmentioning

confidence: 99%

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How primary healthcare workers obtain information during consultations to aid safe prescribing in low-income and lower middle-income countries: a systematic review

Smith¹,

Velthoven²,

Truong

et al. 2020

BMJ Glob Health

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BackgroundWe systematically reviewed the evidence on how primary healthcare workers obtain information during consultations to support decision-making for prescribing in low and lower middle-income countries.MethodsWe searched electronic databases, consulted the Healthcare Information For All network, hand searched reference lists, ran citation searches of included studies and emailed authors of identified papers. Two reviewers extracted data and appraised quality with relevant tools.ResultsOf 60 497 records found, 23 studies met our inclusion criteria. Fourteen studies were observational and nine were interventional. Frequently mentioned sources of information were books, leaflets, guidelines, aids and the internet. These sources were sometimes out of date and health workers reported being confused which to use. Internet access varied and even when it was available, use was limited by technical issues. Of the five electronic tools that were assessed, four had positive outcomes. Tools assisted prescribers with medicine selection and dosage calculations, which increased prescribing accuracy. The quality of reporting varied but was overall low.DiscussionStudies indicated a lack of up-to-date and relevant medicine information in low and lower middle-income settings. Internet-based sources appeared to be useful when it is possible to download content for offline use and to update when there is internet access. Electronic tools showed promise, but their accuracy needs to be validated and they should focus on giving actionable advice to guide prescribers.PROSPERO registration numberCRD42018091088.

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Digitizing Basic Occupational Health and Safety Knowledge for Ebola Virus Disease Missions – Reaching Frontline Responders Through an Online Course

Utunen

2020

Communications in Computer and Information Science

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Information needs of Botswana health care workers and perceptions of wikipedia

Cited by 15 publications

References 50 publications

Situating Wikipedia as a health information resource in various contexts: A scoping review

Situating Wikipedia as a health information resource in various contexts: A scoping review

How primary healthcare workers obtain information during consultations to aid safe prescribing in low-income and lower middle-income countries: a systematic review

Digitizing Basic Occupational Health and Safety Knowledge for Ebola Virus Disease Missions – Reaching Frontline Responders Through an Online Course

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