Information modeling of trouble: a service provider view

Markovits, S.; Lam, Mei; Braun, Robin

doi:10.1109/contel.2005.185933

Cited by 1 publication

(1 citation statement)

References 4 publications

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“…On the other hand, In order to resolve problems related to application integration, TeleManagement Forum (TMF) proposed Share Information/Data (SID) Model [4] which has described data information organization from business view in whole telecom management domain, but released specifications which only define basic data entities are not enough to support information integration. The related researches [5] [6] have also been centralized on extension of business entities in SID. However, considering current telecom information construction we can educe that even if comprehensive data classes have been defined, it is also hard to reach information sharing because of diversity of metadata structure among legacy systems.…”

Section: Introductionmentioning

confidence: 99%

Research on Service Management Data Modeling Based on SID

Chen

Yang

Zhou

et al. 2007

2007 IEEE 66th Vehicular Technology Conference

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In order to resolve problems related to information integration in Service Management System (SMS), this paper introduces Meta Object Facility (MOF) into SMS to propose the concept of universal metamodel in service management domain. And then, Service Management Data Model (SMDM) is established to complete instantiation of metamodel by studying Share Information /Data (SID) Model. In this methodology, firstly, universal metamodel is established to ensure data sharing and reuse in SMS. Secondly, based on analysis of all kinds of information and process in SMS, core classes are defined to instantiate metadata classes and guarantee extendibility of SMDM. Each operational process can establish corresponding data model by definition of sub-class inheriting core class. Finally, data model of service quality monitoring is established to validate modeling methodology's validity. Therefore, consistency between SMDM and functional requirements is achieved and extension of business entities in SID is realized.

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Section: Introductionmentioning

confidence: 99%