“…In contrast, sometimes individuals process unknown information as if it were positive, especially when positive information is more prevalent in the inference situation (see, e.g., the studies of Levin, Johnson, & Faraone, 1984;Levin, Johnson, Ruso, & Deldin, 1985;Levin, Mosell, Lamka, Savage, & Gray, 1977). For instance, casino managers initially assume that their guests can cover their bets unless a negative report has been made in the past.…”