Information culture and records management: a suitable match? Conceptualizations of information culture and their application on records management

Sundqvist, Anneli; Svärd, Proscovia

doi:10.1016/j.ijinfomgt.2015.08.004

Cited by 25 publications

(17 citation statements)

References 12 publications

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“…These conceptions could be categorized as follows: 1) information culture (or culture of information) (cf. Curry & Moore, 2003;Choo et al, 2008;Vick et al, 2015;Sundqvist & Svärd, 2016), 2) information behavior as an antecedent of acculturation or socialization process (cf. .…”

Section: The Conceptions Of Culture In Information Sciencementioning

confidence: 99%

National culture and trust in online health information

Khosrowjerdi

2019

Journal of Librarianship and Information Science

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This article contributes to the ever-increasing body of research on online health information-seeking behaviour. Specifically, this study shows that national culture is a determinant of trust in online health information. A questionnaire-based survey collected the data from undergraduate students on the factors influencing their trust formation toward online health information. The cultural comparisons revealed differences between the trust formations of Americans, Chinese and South Koreans in the online health environment. The trust formation of the Chinese group was based on the three factors of information quality, information style and information verification. For the American group, the information quality, information style, ease of use and information verification were the four antecedents of trust. The South Korean group considered more clues during their trust formation process than the Chinese and American groups did. Furthermore, information verification was a stronger predictor of trust for the South Korean group. The findings were discussed in light of national culture theories, and the future research agenda was presented.

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Section: The Conceptions Of Culture In Information Sciencementioning

confidence: 99%

National culture and trust in online health information

Khosrowjerdi

2019

Journal of Librarianship and Information Science

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“…Less attention has been given to information culture, although there is considerable research (e.g., Choo, 2013;Hoglund, 1998) aimed at definition of information culture and its relation to organizational culture. The intent to use "intelligence culture" as one more term in the information management field may provoke discussion, yet the authors believe that information culture and intelligence culture are not exactly the same, and there are important differences between the two.…”

Section: Human Factors and Role Of Intelligence Culturementioning

confidence: 99%

“…According to Hoglund (1998), it is not possible to deliver required system quality if the communication between individuals, teams and departments does not work.…”

Section: Human Factors and Role Of Intelligence Culturementioning

confidence: 99%

The Support of Human Factors for Encompassing Business Intelligence

Skyrius¹,

Nemitko²

2018

Proceedings of the 2018 InSITE Conference

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Aim/PurposeThis paper attempts an inquiry into some Business intelligence (BI) implementation challenges related to human factors, and uses empirical survey data to test how the required BI coverage relates to perceived level of BI culture through such important human factors in BI as information sharing.Background Business intelligence adoption already has a formidable body of experience, yet confusion remains over several key issues -implementation, adoption, created value. The multidimensionality of BI both in business dimensions and implementation dimensions is intended to handle the information integration requirements to produce an overarching view of business environment. The importance of human factors in utilizing BI potential lately has drawn growing attention of researchers, concentrating on such issues as information and insight sharing, emergence of intelligence community, preservation of experience.

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“…Literature review Sundqvist and Svärd (2016) have emphasized that despite investments in both IT and legal frameworks, implementing good recordkeeping practices in organizations is still difficult; and less tangible factors, such as information culture, have a notable impact on records management. One such less tangible factor is the way co-workers and subdivisions act in relation to documentation.…”

Section: Introductionmentioning

confidence: 99%

A reliable reflection? Challenges when documenting physical infrastructure

Klareld

2021

RMJ

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Purpose Maintaining infrastructures such as roads, bridges, railways and other civil constructions requires long term documentation that ideally should comprise a reliable reflection of the physical structures. However, the Swedish Transport Administration (TRA) states that its documentation is currently inadequate and that new working method are needed. The purpose of this paper is to study how the agency is working to improve their recordkeeping, by taking a closer look at two new positions that now coordinate the delivery of documentation from the building process teams to the agency. What is their role and what challenges do they face with regard to creating, sharing and preserving records with other areas across the TRA? The study’s purpose is also to discuss the concept of the archive in the current environment and how existing archival theory can be applied to long term documentation. Design/methodology/approach The study used a case study method, as the aim was to explore and understand recordkeeping practices and theoretical implications, without seeking to generalize the findings outside the Swedish Government. Two positions – the delivering coordinator and the receiving coordinator – were chosen as relevant focuses, due to their function as links between departments in which it was previously indicated that creating and maintaining reliable recordkeeping was difficult and where organizational structure might challenge the traditional archival theory. Documents and reports from the agency were used as research material through documentary analysis and a questionnaire consisting of 10 questions was used to conduct semi-structured interviews with 10 coordinators at the agency. Findings Obtaining the correct documentation at the right time and of appropriate quality from contractors and entrepreneurs was difficult, despite detailed contractual rules and regulations identifying what should be delivered. The work of the coordinators was formally connected to the important tasks of creating, sharing and preserving records with other areas within the TRA, but in reality, the coordinators faced several difficulties due to expectations of their professional role, practices in information management between different departments and archives creation at the entire agency. The interviewees therefore had differing perceptions of what was meant by TRA’s “archive”: it was variously perceived as only including the registry; comprising only the records preserved by the archives department or encompassing only those records in the registry or in the agency’s business system/s. Findings indicate that the concepts of multiple provenances and the recordkeeping “single mind” might provide insights to better inform the recordkeeping principles needed to improve the current environment. Research limitations/implications The study was limited to the 10 interviewees in 2 roles, although there are more positions involved in handling records. Future studies may solidify or contest the different themes identified in the present paper, through interviews of those additional roles at the agency. This paper uses the Swedish concept of the archive as a point of departure in its analysis. Originality/value By increasing the knowledge about positions that are responsible for handling records at an agency, this paper can get a better understanding of how they affect the ultimate creation of archives. This will give Swedish public agencies and other organizations, better results when they are creating strategies to preserve reliable records for the future.

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Information culture and records management: a suitable match? Conceptualizations of information culture and their application on records management

Cited by 25 publications

References 12 publications

National culture and trust in online health information

National culture and trust in online health information

The Support of Human Factors for Encompassing Business Intelligence

A reliable reflection? Challenges when documenting physical infrastructure

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