Information Communication Technology (ICT) on Palembang city government, Indonesia: Performance measurement for great digital governance

Febriyanti, Doris; Widianingsih, Ida; Sumaryana, Asep; Buchari, Rd. Ahmad

doi:10.1080/23311886.2023.2269710

Cited by 2 publications

(2 citation statements)

References 84 publications

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“…The utilization of information technology in improving public services provides great opportunities for regional development. The integration of information technology in regional operations will facilitate the service process, reveal regional potential, and encourage better interaction with the community and the business world (Febriyanti et al, 2023).…”

Section: Online Integrated Service Unit Information System -Pinandumentioning

confidence: 99%

Digitalization and Innovation of the Service Process: The Efforts to Improve the Quality of Higher Education Services in Kalimantan Island

Karya,

Haryono,

Sujarwoto

2024

J. Bina Praja

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The law mandates public services that implement its principles. Digitalization and innovation of the service processes are necessary in today's digital era. There are still many public reports on digital services in general, and there are still many private universities in Kalimantan that have category C/Good/Unaccredited, indicating that the process of digitization and service innovation in higher education services in Kalimantan has challenges that are not easy. This research aims to reveal how the efforts of the Higher Education Service Institution (LLDIKTI) Region XI in improving the quality of higher education services in Kalimantan Island and to find out the success factors and inhibiting factors in this effort. The method in this research is qualitative, with interviews and observations as primary data, while secondary data uses documentation and literature studies. Data analysis techniques use triangulation with data collection, reduction, presentation, and verification stages. The results showed that 1) There are five service digitization innovations intended for stakeholders or service users that continue to be developed to accommodate all types of services in accordance with service standards, 2) Service process innovation is carried out by changing the process flow in service standards from 12.4 days to 7.5 days, 3) The main supporting factors are digital leadership and human resources, 4) The main inhibiting factors are commitment and digital literacy. This shows that efforts are needed that must be supported by all aspects of an organization to carry out sustainable digitalization and service innovation.

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Section: Online Integrated Service Unit Information System -Pinandumentioning

confidence: 99%

Digitalization and Innovation of the Service Process: The Efforts to Improve the Quality of Higher Education Services in Kalimantan Island

Karya,

Haryono,

Sujarwoto

2024

J. Bina Praja

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“…Future educators can create engaging and educational resources that pique students' interest and encourage creativity by using digital technologies to design them. The integration of literacy technology in learning design enables aspiring educators to effectively communicate intricate ideas through visualization, simulation, and interactive media (Cabero-Almenara et al, 2023;Febriyanti et al, 2023). Teachers aspiring to be adept in literacy technology can modify their teaching approaches to accommodate diverse student learning styles, from visual to kinesthetic.…”

Section: Introductionmentioning

confidence: 99%

Level of Computational Thinking and Technological Literacy Skills to Improve pre-Service Teacher Learning Innovation

Santosa,

Sukmawati

2024

j. kependidikan. has. penelit. kaji. kepustakaan. bid. pendidik

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This study aims to assess the extent to which teachers' technology literacy skills contribute to their ability to implement innovative teaching methods through computational thinking. This study used a quasi-experimental method with a 2x2 factorial design. This research used 84 samples of prospective teacher students from the Educational Technology Study Program. The instrument used questionnaires to assess the level of instructional innovation demonstrated by aspiring teachers, utilizing three indicators: the utilization of interactive learning media, the incorporation of information technology, and the diversity of learning resources. The statistical method employed to examine the hypothesis is a two-way analysis of variance (two-way ANOVA). The results of this study showed significant correlation between the level of students' Instructional Learning Innovation skills and Computational Thinking; the statistical analysis reveals a p-value greater than 0.05. Additionally, the research findings indicate that the level of Technological Literacy Skills has an impact on Instructional Innovation Learning skills. This research made significant contributions, such as the introduction of the Computational Thinking Level, which enables teachers to enhance their capacity to create effective learning strategies that align with the most recent advancements in technology. Technological Literacy Skills assist educators in incorporating digital tools and resources into the educational process, fostering a cutting-edge and dynamic classroom setting.

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Information Communication Technology (ICT) on Palembang city government, Indonesia: Performance measurement for great digital governance

Cited by 2 publications

References 84 publications

Digitalization and Innovation of the Service Process: The Efforts to Improve the Quality of Higher Education Services in Kalimantan Island

Digitalization and Innovation of the Service Process: The Efforts to Improve the Quality of Higher Education Services in Kalimantan Island

Level of Computational Thinking and Technological Literacy Skills to Improve pre-Service Teacher Learning Innovation

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