Abstract:Rural ICT offices (Centers) are one of the initiatives of ICT department in Iran for fulfillment of the rural development process via ICT. Success and effectiveness of these offices depend on the customers' satisfaction regarding the received services. This paper as the one of the first studies in the field of "customers' satisfaction of rural ICT offices" in Iran and the first one in Chahar Mahal va Bakhtiari Province attempts to identify the factors affecting customer satisfaction of ICT offices services in … Show more
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