Influencing Factors of Social Service Satisfaction of the Elderly under the Background of Internet Attention

Abstract

Improving the life service for the elderly is a topic of great concern to the government and society. This paper explores the influence of net attention on social work service satisfaction of the elderly. This paper studies and analyzes the current situation of the elderly’s net attention and social satisfaction, constructs the index system of social service satisfaction through the sample data of 17 districts and counties in A province, and establishes a multilayer linear model to analyze the influencing factors of social service satisfaction, and empirically analyzes the feasibility of the proposed model’s rationality and effectiveness. The structure shows that the scores of elderly people’s satisfaction with public services in all regions of A province are higher than 60 points, and the biggest difference of standard deviation of each region is 3.91 points. Public service expenditure has a negative effect on social service satisfaction, but population density, geographical location, and per capita GDP have no obvious effect. The regression coefficient of public service expenditure is -0.099134, which can reduce the score of social service satisfaction. Elderly participation in public welfare activities, elderly awareness of government, and elderly participation in government can improve the social service satisfaction score.

Influencing Factors of Public Satisfaction with COVID-19 Prevention Services Based on Structural Equation Modeling (SEM): A Study of Nanjing, China

“…The advent of the big data era has provided the public with more opportunities to participate in crisis management and perceive the risk situation, and real-time information dissemination has changed the traditional decision-making model [7,8]. Therefore, against the current background of the highly convenient access to data and information, public satisfaction should be fully considered in the formulation and improvement of public policies [9][10][11]. In other words, public satisfaction builds a bridge of trust between the government and the people, which helps mitigate risks, especially regarding the current COVID-19 pandemic.…”

Understanding health misinformation sharing among the middle-aged or above in China: roles of social media health information seeking, misperceptions and information processing predispositions

“…Some other studies on the same topic neglected to explore how the psychological mechanism underlying health misinformation sharing is contingent OIR 48,2 upon individual traits (e.g. Li et al, 2021;Sulaiman et al, 2020;Wang et al, 2020). Therefore, our extension somewhat fills this void by scrutinizing how information processing differences play a role in sharing health misinformation.…”

“…However, few of these studies have focused on China, where health misinformation has become an attention-grabbing social issue and a primary target of Chinese network governance (Cyberspace Administration of China, 2023). Moreover, previous studies situated in China pointed out that the middle-aged or above group is at higher risk of falling prey to health misinformation (Chia et al, 2023;Guan, 2019;Li et al, 2021;Wu et al, 2022a). Despite the high susceptibility, this group actively shares health (mis)information on social media (Wu et al, 2022a).…”

“…Moreover, previous studies situated in China pointed out that the middle-aged or above group is at higher risk of falling prey to health misinformation (Chia et al. , 2023; Guan, 2019; Li et al. , 2021; Wu et al.…”

Factors Affecting the Elderly in Performing Social Services: A Case Study on the Elderly not Possessing a Volunteer Card

“…Yu-yuan Chen defines social participation as an individual's participation in social activities by incorporating their own subjective ideas, thoughts, and actions; demonstrating active participation in social operations; and sharing resources with members of society to promote positive interactions, with the objective of enhancing self-growth and improving interpersonal relationships, social relationships, and quality of life [7]. Shun-Fen Tzeng argues that for the elderly, social participation is about contributing to the society with their abundant wisdom, experience, and ability and enjoying the right to participate [8,9]. Improving the level of life services for the elderly can lead to their participation in public welfare activities, awareness of government affairs, and participation therein and can increase their satisfaction with social services.…”