Influencing Factors of Muzaki Use and Receive Zakat Payment Platform

Nuryahya, Erwanda; Mahri, A. Jajang W.; Nurasyiah, Aas

doi:10.37706/iconz.2019.176

Cited by 11 publications

(21 citation statements)

References 7 publications

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“…However, the growth of technology influences the behavior of humans, particularly in fulfilling zakat performance, which is better by digitalization. Previous research that focused on online fundraising has different results and methods (Ahmad et al , 2014; Mahri et al , 2019; Ninglasari and Muhammad, 2021; Yahaya and Ahmad, 2019). Research conducted by Ninglasari and Muhammad (2021) shows that digitalization has the benefits of collecting, managing and distributing zakat funds during COVID-19.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Some research that has been conducted showed various results with different methods and approaches (Ahmad et al , 2014; Mahri et al , 2019; Ninglasari and Muhammad, 2021; Yahaya and Ahmad, 2019). This research used an extended UTAUT approach to see the behavioral intention of paying zakat through digital platforms.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Several previous research focusing on online-based fundraising had different results and methods (N.N. Ahmad et al , 2014; Mahri et al , 2019; Ninglasari and Muhammad, 2021; Yahaya and Ahmad, 2019). Zakat institutions have improved digital payment services to manage zakat funds that are faster, easier and more efficient (Ninglasari and Muhammad, 2021; Sunarsih et al , 2023).…”

Section: Introductionmentioning

confidence: 99%

“…Mahri et al (2019) determined the influencing factors of muzakki in using and receiving the zakat payment platform using UTAUT with a descriptive approach. The result showed that muzakki in West Java has a high-performance expectancy of the online zakat payment platform.…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Does financial technology improve intention to pay zakat during national economic recovery? A multi-group analysis

Mutmainah,

Berakon,

Yusfiarto

2024

JIMA

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Purpose Zakat has succeeded in becoming one of the safety nets for welfare during the crisis. As a result, continuous improvement is a necessity, especially through strengthening technology adaptation. This study aims to explore the factors determining Muslim behavior on their intention to pay zakat by taking into consideration the adoption of digital technology using the modified Unified Theory of Acceptance and Use of Technology (UTAUT). Design/methodology/approach The data collected were 265 respondents who live in urban and suburban areas. They were processed using the partial least square structural equation modeling (PLS-SEM) design. Furthermore, the multigroup analysis (MGA) was conducted to capture the difference results between urban and suburban. Findings The findings show that performance expectancy, social influence, facilitating conditions, perceived security and privacy and zakat literacy significantly increase the intention of Muzakki to adopt financial technology. Perceived security and privacy has succeeded in being an important predictor of digital payment adoption for Muzakki. This paper provides a specific description of the adoption of Muzakki living in urban and suburban areas by using MGA. The research findings illustrate that there is a different urgency between the related variables. Suburban communities have more significant results regarding the research model used. Research limitations/implications This research provides new component variables that can drive individuals’ intentions to use digital services to pay zakat online by using the redesigned UTAUT model. Further research can explore more variables related to zakat digitalization, such as social media interaction, by conducting in-depth interviews with stakeholders to improve zakat performance in this digital era. Practical implications The result of this research recommends that zakat institutions enhance their zakat literacy and education among the Muslim population to improve zakat performance. The government should pay attention to the digital ecosystem to attract the community to use a digital platform. Originality/value This research modified the UTAUT model by integrating several other important constructs to produce more comprehensive findings in investigating the factors that can influence an individual's intention to pay zakat through an online digital platform. This study also examined the indirect effect to obtain significant results by positioning perceived security and privacy as an intervening variable. The implementation of the MGA was conducted to divide research respondents into two categories (urban and suburban) and compare the test results.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Literature Reviewmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Does financial technology improve intention to pay zakat during national economic recovery? A multi-group analysis

Mutmainah,

Berakon,

Yusfiarto

2024

JIMA

View full text Add to dashboard Cite

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“…al., 2021;Harun & Ab Rahman, 2021). Therefore the use of the zakat platform is still in effective (Mahri et, al., 2019).…”

Section: Introductionmentioning

confidence: 99%

Society Intention in Distribution of Zakat, Infaq and Shadaqah (ZIS) through the Use of Crowdfunding Platform

Karmanto

Mahri

Nurasyiah

2020

JES

Self Cite

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One of the strategy of collecting zakat, infaq, and shodaqoh (ZIS) fund is through digital collection. However, the community's intention to distribute zakat, infaq and shodaqoh through the crowdfunding platform have increased. The purpose of this study is to discover the Technology Acceptance Model (TAM) and trust theory by analyzing what factors influence the intention of the Indonesian people to channel zakat, infaq and shodaqoh through the use of a crowdfunding platform. The population in this study are people who have used digital payment platforms with a sample of population 385 respondents. This study uses data analysis techniques with the Patrial Least Squares-Structural Equation Modeling (PLS-SEM) method. The results found that society intention in distribution of zakat, infaq and shadaqah (ZIS) through the use of crowdfunding platform afected by perceived ease of use, perceived usefulness and trust. This research is expected to provide benefits about policies to increase behavioral intention to distribute zakat, infaq and Shodaqoh through the use of crowdfunding platforms.

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Investigating the role of fiqh zakat knowledge in moderating the behaviour of the Acehnese to pay zakat digitally

Kamal,

Safarida,

Kassim

2024

JIMA

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Purpose The purpose of this study is to develop and assess the effects of unified theory of acceptance and use of technology (UTAUT 2) constructs – effort expectancy (EE), social influence (SI) and hedonic motivation (HM) – on behavioural intention (BI), as well as the impact of innovation resistance theory (IRT) constructs – usage barrier (UB) and tradition barrier (TB) – on innovation resistance (IR) behavior in the context of digital zakat payment in Aceh. In addition, this study also examines how knowledge of fiqh zakat influences both BI and IR. Design/methodology/approach This was a quantitative study including 350 Acehnese persons who paid zakat online. This research used a Likert scale, and the sampling technique was purposive sampling applied for the Acehnese people. The research respondents were civil servants, private employees, BUMN employees (employees of State-Owned Enterprises), merchants, restaurant owners, professionals and other occupations who had paid professional zakat through a digital system mechanism. The data were analysed using partial least squares structural equation modelling. Findings This research found that the constructs built through the theory of UTAUT 2 explained the position of the EE variable, which had a significant effect on BI. On the other hand, the variable of SI and HM did not significantly affect BI in digital zakat payment. This finding demonstrated that BI significantly influenced actual usage (AU). UB and TB had no impact on IR, according to the theoretical framework developed by IRT. Yet, the knowledge about the fiqh zakat (KFZ) significantly affected the AU. In terms of the moderation role, the KFZ variable moderated the relationship between BI and AU. However, the KFZ variable did not moderate the relationship between IR and AU. Research limitations/implications This research had limitations and could still be investigated further by involving a larger sample. This study does not include all UTAUT 2 and IRT constructs, but only involves UTAUT 2 and IRT constructs based on the phenomenon of digital zakat paying behavior in the people of Aceh. Practical implications This research had a managerial contribution and an evaluation of the use of digital zakat collection services in Aceh and zakat management institutions in various countries. The existence of significant EE should be a reference for zakat institutions to produce continuous payment applications with a higher level of convenience in the future. In addition, the government should encourage more organised fiqh zakat education in society to plan a more optimal zakat collection. The reason for this is that KFZ has been shown to moderate zakat intentions towards actual digital zakat payment behaviour. Social implications The results of this study were then accommodated by the government to design a digital zakat collection system so that it resulted in optimising the collected zakat funds. The greater the zakat funds collected, the greater the economic impact and social resilience of the community was in the midst of the post-covid and global crisis. Originality/value This research provided an essential value in the aspect of collecting zakat funds, especially in the study of the behaviour of paying zakat digitally. The theory of planned behaviour predominated in earlier studies that investigated zakat-paying behaviour. Yet, this research was even more focused as it used the constructs of UTAUT 2 and IRT theory and applied the involvement of a moderator variable like fiqh zakat knowledge that was barely discussed.

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Influencing Factors of Muzaki Use and Receive Zakat Payment Platform

Cited by 11 publications

References 7 publications

Does financial technology improve intention to pay zakat during national economic recovery? A multi-group analysis

Does financial technology improve intention to pay zakat during national economic recovery? A multi-group analysis

Society Intention in Distribution of Zakat, Infaq and Shadaqah (ZIS) through the Use of Crowdfunding Platform

Investigating the role of fiqh zakat knowledge in moderating the behaviour of the Acehnese to pay zakat digitally

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