Influences of Gamification on Repurchase Intention and Intrinsic Motivations in Egyptian Hotels and Travel Agencies: The Mediating Role of Customer Engagement

Elgarhy, Sayed; Rahieem, Wael Mohamed Abdel Naby Abdel; Abdulmawla, Mostafa

doi:10.1080/1528008x.2023.2194705

Cited by 8 publications

(3 citation statements)

References 76 publications

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“…However, it deployed that intrinsic motivation affects more than extrinsic motivation towards intention (Castaneda et al,2007) as individuals decide it based on feelings (Kazeminia et al, 2016). Moreover, in supporting the above relationship between intrinsic motivation and intention, a recent study conducted by Elgarhy et al, (2023) have argued that intrinsic motivation acts as a consequence of intention. Hence, respecting the above arguments, the hypothesis below has been derived.…”

Section: Intrinsic Motivation and Ecotourism Intentionmentioning

confidence: 98%

Will Ecotourists Pay Premium Prices? An Explanatory Study on Motivations, Ecotourism Intention and Willingness to Pay Premium for Ecotourism

Weerasekera,

Assella

2024

AJMM

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Purpose: Recent literature emphasizes that there is an ambiguity on ecotourism consumption as actual environmentally friendly behaviors deviate from the intentions. Further, it is identified that ecotourism offerings are higher in price and discourage consumption. Hence, this study examined ecotourism consumer behaviors focusing on motivation, ecotourism intention, and willingness to pay premium for ecotourism. It also aims to investigate the mediating effect of ecotourism intention between motivations and willingness to pay premium. Design/methodology/approach: The study undertook a quantitative approach with a cross-sectional design. Self-administrated questionnaires (online) were distributed employing purposive sampling technique to young domestic travelers who had purchased green travel products in the last six months in Sri Lanka. A total of 212 responses were analyzed by PLS-SEM approach using SmartPLS 4.0 software. Findings: The findings revealed that intrinsic motivation significantly influenced the willingness to pay premium whereas the impact of extrinsic motivation on willingness to pay premium was insignificant. Additionally, this study proved that ecotourism intention partially mediated the relationship between intrinsic motivation and willingness to pay premium while ecotourism intention fully mediated the relationship between extrinsic motivation and willingness to pay premium. Originality: This research contributes to extending knowledge of tourism consumer behaviour in the context of ecotourism. Moreover, this study examined how an individual is motivated towards ecotourism consumption and their willingness to pay premium for such consumptions. Thus, the present study integrates the actual behavior, willingness to pay premium to further explain the self-determination theory. Thus, it empirically contributes to broadening the understanding of comprehensive ecotourism consumer behaviour that has been paid little attention. Implications: The findings offer important practical implications for ecotourism providers, marketers, policymakers, and other decision-makers for planning and developing ecotourism offerings, effective marketing and promotion to encourage and ensure sustainable tourism consumption. Keywords: Ecotourism, Ecotourism Intention, Extrinsic Motivation, Intrinsic Motivation, Willingness to Pay Premium

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Section: Intrinsic Motivation and Ecotourism Intentionmentioning

confidence: 98%

Will Ecotourists Pay Premium Prices? An Explanatory Study on Motivations, Ecotourism Intention and Willingness to Pay Premium for Ecotourism

Weerasekera,

Assella

2024

AJMM

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“…The study model was examined using data gathered from full-time employees working in five-star hotels and category (A) travel agencies in Egypt during March and April 2023. These two categories of businesses were chosen since they dominate Egypt's hospitality and tourism industries and share common features in between, "i.e., they both deal with international visitors" [109]. According to the Egyptian Ministry of Tourism, there were 158 and 2222 5-star hotels and category (A) travel agencies in 2018, respectively.…”

Section: Sampling and Data Collectionmentioning

confidence: 99%

The Effect of Benevolent Leadership on Job Engagement through Psychological Safety and Workplace Friendship Prevalence in the Tourism and Hospitality Industry

Khairy,

Liu,

Sheikhelsouk

et al. 2023

Sustainability

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This study examines how job engagement (JE) is affected by benevolent leadership (BL). This study also explores psychological safety (PS) and workplace friendship (WF) as mediators. Data were collected from employees working in Egypt’s five-star hotels and category (A) travel agencies. There were 320 valid responses that were analyzed using PLS-SEM. The findings demonstrated that there is a positive relationship between benevolent leadership and job engagement. There were positive relationships between benevolent leadership and PS/WF. The findings also revealed a positive relationship between PS/WF and job engagement. In addition, the findings revealed that psychological safety and workplace friendship mediate the relationship between BL and JE. This research contributes to the studies on BL, PS, and WF in terms of JE, specifically in the hospitality and tourism context. It also includes suggestions for enhancing the workplace environment in hotel and tourism enterprises via BL, PS, and WF.

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“…Two types of such enterprises were chosen since they dominate Egypt's hospitality and tourism business. Category (A) travel agencies and the five-star hotels have shared characteristics [80]. In Egypt, on the one hand, travel agencies in category (A) are permitted to engage in both domestic and international tourism.…”

Section: Sampling and Data Collectionmentioning

confidence: 99%

How Job Insecurity Affects Innovative Work Behavior in the Hospitality and Tourism Industry? The Roles of Knowledge Hiding Behavior and Team Anti-Citizenship Behavior

Aliane,

Al-Romeedy,

Agina

et al. 2023

Sustainability

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This study examines how innovative work behavior (IWB) is affected by job insecurity (JI). The study also explores knowledge-hiding behavior (KHB) and team anti-citizenship behavior (TAB) as mediators. Data were collected from employees working in Egypt’s five-star hotels and category (A) travel agencies. There were 457 valid responses and they were analyzed using PLS-SEM. The findings demonstrated that there is a negative relationship between job insecurity and employee innovative work behavior. There were positive relationships between job insecurity with knowledge-hiding behavior and team anti-citizenship behavior. The findings also revealed a negative relationship between knowledge-hiding behavior and team anti-citizenship behavior with employee innovative work behavior. In addition, findings revealed that knowledge-hiding behavior mediates the relationship between JI and IWB. Contrary to the hypothesized model of the study, team anti-citizenship behavior did not mediate the relationship between JI and IWB. This research contributes to the studies on JI, KHB, and TAB in terms of IWB, specifically in the hospitality and tourism context. It also includes suggestions for coping with JI, KHB, and TAB in hotel and tourism enterprises, which may promote IWB and the overall workplace environment.

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Influences of Gamification on Repurchase Intention and Intrinsic Motivations in Egyptian Hotels and Travel Agencies: The Mediating Role of Customer Engagement

Cited by 8 publications

References 76 publications

Will Ecotourists Pay Premium Prices? An Explanatory Study on Motivations, Ecotourism Intention and Willingness to Pay Premium for Ecotourism

Will Ecotourists Pay Premium Prices? An Explanatory Study on Motivations, Ecotourism Intention and Willingness to Pay Premium for Ecotourism

The Effect of Benevolent Leadership on Job Engagement through Psychological Safety and Workplace Friendship Prevalence in the Tourism and Hospitality Industry

How Job Insecurity Affects Innovative Work Behavior in the Hospitality and Tourism Industry? The Roles of Knowledge Hiding Behavior and Team Anti-Citizenship Behavior

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