“…Due to the increased emphasis on artificial intelligence tending to negate many business analytics tools, soft skills that can be considered as old-fashioned people skills are being emphasized. This includes communication skills, teamwork, values, ethics, and leadership abilities which influence work design and work status (Sarich, Kiffin-Petersen, & Soutar, 2023). These skills were previously overlooked in favour of hard skills based on technical capabilities required in jobs, which are normally industry and occupation specific so are hard to transfer between positions.…”