Influence of Social Identity on Negative Perceptions in Global Virtual Teams

Vahtera, Pekka; Buckley, Peter J.; Aliyev, Murod; Clegg, Jeremy; Cross, Adam R.

doi:10.1016/j.intman.2017.04.002

Cited by 26 publications

(22 citation statements)

References 107 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…On the one hand, the VA substitutes the role of a human collaborator, according to Seeber et al (2018), Demir et al (2020), andPanganiban et al (2020). On the other hand, the VA is also considered as technology, according to Schwabe (2003), Bajwa et al (2007), Frohberg and Schwabe (2006), and Vahtera et al (2017). Thus, the observed relationship between the extended self and the social identification with the VA reveals that a VA as a supportive conversational technology has a dual function.…”

Section: Implications For Theory: the New Concept Of Virtually Extendmentioning

confidence: 99%

“…VAs should be deployed as both supportive tools to assist work-related tasks and as members of virtual teams to increase social identity and positive distinctiveness. In this way, the positive aspects of both theories (Lin 2015;Vahtera et al 2017) could be used to achieve an overarching goal more efficiently. The creation of a social presence through social cues (Feine et al 2019) could further reinforce these aspects (Franceschi et al 2009).…”

Section: Implications For Theory: the New Concept Of Virtually Extendmentioning

confidence: 99%

“…In virtual collaboration, teams are required to collaborate via technology (de Vreede and Briggs 2005; Changizi and Lanz 2019) which can result in a lack of a common social identity (Vahtera et al 2017). With some technologies, such as virtual assistants (VAs), the role of technology is changing from a mere tool for virtual collaboration with other humans to its own virtual collaboration with VAs (Maedche et al 2019;Seeber et al 2020a).…”

Section: Introductionmentioning

confidence: 99%

“…Virtual collaboration ranges from working together in virtual computer-generated worlds (Franceschi et al 2009;Kohler et al 2011) to collaboration using tools such as Google Drive (Van Ostrand et al 2016). Successful virtual collaboration is influenced by aspects such as social presence (Franceschi et al 2009) and social identity (Lin 2015;Vahtera et al 2017). Identifying with team members at the workplace as a social group contributes significantly to improving the individual performance of each employee and encourages achieving an overarching goal more efficiently (Lin 2015;Porck et al 2019).…”

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Understanding Collaboration with Virtual Assistants – The Role of Social Identity and the Extended Self

et al. 2020

View full text Add to dashboard Cite

Organizations introduce virtual assistants (VAs) to support employees with work-related tasks. VAs can increase the success of teamwork and thus become an integral part of the daily work life. However, the effect of VAs on virtual teams remains unclear. While social identity theory describes the identification of employees with team members and the continued existence of a group identity, the concept of the extended self refers to the incorporation of possessions into one’s sense of self. This raises the question of which approach applies to VAs as teammates. The article extends the IS literature by examining the impact of VAs on individuals and teams and updates the knowledge on social identity and the extended self by deploying VAs in a collaborative setting. Using a laboratory experiment with N = 50, two groups were compared in solving a task, where one group was assisted by a VA, while the other was supported by a person. Results highlight that employees who identify VAs as part of their extended self are more likely to identify with team members and vice versa. The two aspects are thus combined into the proposed construct of virtually extended identification explaining the relationships of collaboration with VAs. This study contributes to the understanding on the influence of the extended self and social identity on collaboration with VAs. Practitioners are able to assess how VAs improve collaboration and teamwork in mixed teams in organizations.

show abstract

Section: Implications For Theory: the New Concept Of Virtually Extendmentioning

confidence: 99%

Section: Implications For Theory: the New Concept Of Virtually Extendmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Understanding Collaboration with Virtual Assistants – The Role of Social Identity and the Extended Self

et al. 2020

View full text Add to dashboard Cite

show abstract

“…Several articles briefly address the question of why companies leveraged teams, concentrating on three main areas concerning how global teams contribute to global work. First, organizations leverage global teams to share knowledge (Baba, Gluesing, Ratner, & Wagner, 2004; Dameron & Joffre, 2007; Majchrzak et al, 2012; Vahtera, Buckley, Aliyev, Clegg, & Cross, 2017) or to innovate (Gibson & Gibbs, 2006; Haas, 2006; Hajro & Pudelko, 2010; Mendez, 2003; Schweiger et al, 2003). Companies see teams as a way to attain global understanding of local-level knowledge for policy creation or product development (Barinaga, 2007; Barrett & Oborn, 2010; Earley & Mosakowski, 2000; Hajro & Pudelko, 2010; Lagerström & Andersson, 2003; Mendez, 2003; O’Sullivan & O’Sullivan, 2008; Zakaria, 2017).…”

Section: Literature Reviewmentioning

confidence: 99%

Meta-Teams: Getting Global Work Done in MNEs

Santistevan

Josserand

2018

Journal of Management

View full text Add to dashboard Cite

To allow for flexibility and global integration in multinationals, global teams are becoming more fluid, forming and dispersing quickly to address organizational needs. The coordination that takes place in these temporary agile teams is critical for global work. However, current conceptualizations of teams and methodological approaches do not provide a clear understanding of dynamic global teams and how they get global work done in multinational enterprises (MNEs). To address this, we mobilize the teaming perspective to explore global work in the complex matrix structure of Computer (a pseudonym), a large technology MNE. Our study includes interviews and observations from 40 global account teams. The findings suggest that an intermediate structure, which we call a meta-team, provides a referential space that supports teaming. Within the meta-team, operational practices and a common mind-set provide guidelines for member behavior and expectations. Additionally, teaming substructures form and change to adapt to activities. This study contributes to the literature by (1) demonstrating how dynamic global work gets done in MNEs through meta-teams and teaming; (2) showing how meta-teams address some of the challenges of global work, such as fluid collaboration and multiple-team participation; and (3) providing new insights for teaming in context and temporary work.

show abstract

Effects of the severity of collective threats on people's donation intention

Chen

Liu

Luo

et al. 2021

Psychology and Marketing

View full text Add to dashboard Cite

Understanding people's behavior when they are under threat is important to both researchers and practitioners. This study investigates the impact of the severity of collective threats on people's donation intention. Through a series of studies, our findings show that the severity of collective threats positively affects people's donation intention. Specifically, when a collective threat becomes more severe, people under threat tend to pay more attention to and feel empathy for others experiencing the same threat, thus increasing their donation intention. Furthermore, the positive effect of collective threat severity on people's donation intention becomes weaker when the degree of threat relief is high (vs. low). It is also found that when donation recipients are experiencing a different threat from that of donors, the positive effect of collective threat severity disappears. This study enriches our understanding of people's behavior under threat and extends the literature on social identity theory. Additionally, our results provide important managerial implications for charity organizations regarding how to increase people's donation intention by selecting appropriate locations and timings for donation activities.

show abstract

Influence of Social Identity on Negative Perceptions in Global Virtual Teams

Cited by 26 publications

References 107 publications

Understanding Collaboration with Virtual Assistants – The Role of Social Identity and the Extended Self

Understanding Collaboration with Virtual Assistants – The Role of Social Identity and the Extended Self

Meta-Teams: Getting Global Work Done in MNEs

Effects of the severity of collective threats on people's donation intention

Contact Info

Product

Resources

About