Influence of directive and supportive leadership styles on employee job satisfaction in commercial banks in in Kenya

Abstract

The purpose of the study was to examine the influence of directive and supportive leadership style on employee job satisfaction in commercial banks in Kenya. The study adopted the positivism research philosophy and descriptive correlational research design. The target population of the study was 15,030 employees in all the 43 commercial banks licensed to operate in Kenya as of June 2018. Using a stratified sampling technique, the study drew a sample size of 386 employees reporting to middle-level managers. Data was collected by means of a questionnaire and analyzed using descriptive and inferential statistics. Statistical Package for Social Sciences (SPSS) version 20. The results of the study showed that a directive leadership style and supportive leadership styles positively and significantly predicted employee job satisfaction. The results of the regression analysis after moderation showed that environmental contingency factors significantly moderated the relationship between path-goal leadership style and employee job satisfaction.

The Influences of Supportive Leadership and Family Social Support on Female Managers’ Organizational Effectiveness: The Mediating Effect of Positive Spillover between Work and Family

“…This highlights the importance of the emotional and instrumental support provided by bosses, indicating that these forms of support directly influence the job satisfaction and organizational commitment of female managers. This result is also consistent with the results of previous studies showing that supportive leadership focuses on individual support of members and has positive effects on members’ satisfaction and commitment of the members [ 49 , 54 , 60 , 85 , 143 ]. Since behaviors related to supportive leadership increase the positive effects of high-performance work practices on job satisfaction and employee engagement [ 144 ], it is worth noting the role of supportive leadership for female managers.…”

“…Empirical evidence has revealed a positive relationship between supportive leadership and organizational effectiveness [ 54 , 55 , 56 , 57 , 58 , 59 , 60 , 61 , 62 , 63 ]. For instance, the supportive leadership style has positively and significantly predicted employee job satisfaction [ 60 ].…”

“…Empirical evidence has revealed a positive relationship between supportive leadership and organizational effectiveness [ 54 , 55 , 56 , 57 , 58 , 59 , 60 , 61 , 62 , 63 ]. For instance, the supportive leadership style has positively and significantly predicted employee job satisfaction [ 60 ]. Moreover, Abdullah et al [ 54 ] proved that employees perform better when they perceive themselves to be supported by other employees and management.…”